Hi HubSpot Community, If you're anything like my organization, you use the email marketing tool as a way to send internal and external emails -- because why wouldn't you, right? You can pull all kinds of data around your internal emails that are going out... if someone says they didn't know about something but you've got open rate and clicks that suggests otherwise, you're able to hold them accountable, etc. Well, one of the problems with this that we have encountered is we have current internal staff who are opting out of the emails and actually not getting our messages. While we can pull a list of those who unsubscribed and chastise them accordingly, my administration would like to see this module removed as an option completely for our internal emails. Note: This is in compliance with CAN-SPAM laws. Unsubscribe module required in all out-going emails from the Drag and Drop Editor With the way the system is set up now, the module within the drag and drop editor is hard-coded into the template and won't allow you to send the email without having an "unsubscribe" link/"manage your preferences" link present in the footer. We tried setting the font and link colors to match the background, but the editor is also hard-coded to recognize when the HEX code is the same color and won't allow you to send the email because the text isn't visible. That being said, we were able to bypass this by changing one number in the hex code (ref. the example below) - but this is annoying and seems counter-intuitive: Example workaround that works Proposed Solution or Fix: One of the possible solutions that might work is if you were able to create a toggle within the settings of the subscription types that allows the unsubscribe link to be excluded from internal emails. This could then be triggered by the Subscription type that is populated within the individual emails. Maybe the Unsubscribe link is hard coded around the type of out-going email -------- Not sure if that would work, but I'd be interested in helping you explore different options. I'd love to hear your thoughts or see if anyone else is experiencing similar issues. Thanks, Sam
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