Great minds think alike

RoosCompaijen

It is very much needed to have the possibility to edit the ticket owner in the Helpdesk in bulk. For example if an employee leaves the company and open tickets should be handed over the another colleague. Or if open unassigned tickets need to be divided between colleagues. Now we have too many clicks to change the owner in bulk.

andmer

Hi, for workflows, lists and emailings you can create a folder structure. It would be great to have a rights management for those folders in a way that I can decide for single folders who should be able to only view or can edit. At the moment the folder features are not the same in the three sections. For emailings and lists there is no access management at all at the moment. For workflows you can assign dedicated ones to special teams to edit, but then the non-chosen teams cannot even see the workflows any more. My use case would be the following: we would offer some templates to the team that they should use so they always use the right and most current template. Thus they should only be able to clone it and then create their customized email/list/workflow, but they should not be able to edit the template. Thanks, best Andrea

quantanitejos

We use the "Book A Call" feature in Calendy to drive leads. It's integrated into hubspot, but I can't add it as an asset when building Marketing Campaigns, so there's a blind spot for the conversion metrics. Hubspot please look at adding other Conversion Points as assets to campaigns.

WendyMitrovich

My team are struggling with the space the new sidebar takes up when it is hovered over, as it blocks a lot of their view. Is there anything we can do to change this?

karstenkoehler

At the moment, form permissions aren't as nuanced as email permissions. Users with edit permissions for form can edit live forms while permissions for marketing emails, for example, differentiate between suggesting changes (edit) and publishing changes (publish). It would be great to have the same permissions / distinction for forms - and ideally also form approvals, similar to marketing email or landing page approvals. Context Forms are an entry point for new contacts and it's important that contact information is captured in a standardized way across large organizations. This can only be ensured with standardized fields, standardized hidden fields and form settings (e.g. "Always create contact for new email address" or the marketing contact settings). Especially in large companies with many regional teams and varying degrees of confidence and competence, it's challenging for HubSpot admins to provide quality assurance for forms. If they take away form edit permissions, they become a bottleneck. If they grant form edit permissions, they constantly have to monitor newly created forms which might be created not following standard guidelines. What happens if we don't get this feature? HubSpot admins will always be a bottleneck. General adoption of HubSpot in the company is slowed down as HubSpot admins have to work around the risks or downsides of not having these permissions. Thanks in advance for considering!

Krista21

In Hubspot payment links, if a client purchases subscriptions that have different term lengths on them, they get charged separately for each subscription with a different term length (even though they paid through 1 payment link). This is not only annoying for our clients who get hit with 2 different charges every month, but it is also very frustrating for our billing/finance team, when it comes to payout reconciliation. Implementing a feature to consolidate payments on payment links that have multiple subscriptions with different term lengths not only improves the checkout experience for our clients, but also makes reporting much easier for our accounting team. This solution is useful to any Hubspot user who offers their clients subscriptions with different term lengths.

SFajardo

The Forms tool has the option to add payments and upon submission, users can see a "Payment status" under the Form Submissions tab. However, those statuses are not able to be used for filtering (when creating a list). As explained in this article, View payment form submissions in HubSpot, There are 4 statuses available under the Forms tool; Pending, Succeeded, Failed and Open, but none of these statuses are available to filter contacts when creating lists.

Shahid_Mirza

Hi everyone, I encountered difficulty when attempting to apply custom styling to a CTA popup form using a CSS file. Unfortunately, it appears that this functionality is lacking. I strongly recommend to the HubSpot development team that this feature be prioritized for implementation as it is greatly needed. Your prompt attention to this matter would be much appreciated. Thanks

karstenkoehler

At the moment, all users who have the permissions to edit and publish a page can also delete it: Similar to workflows, it would be great to have the additional option of deletion permissions: Without this additional permissions, admins have to always live in fear that landing pages are deleting without them finding out about it. Not all users who delete a landing page necessarily think about required follow-up actions - like setting up a redirect. And even if they do, they shouldn't necessarily have the permissions to set up redirects indiscriminately. Landing page deletion permissions would add another level of control in big organizations and help admins avoid catastrophes.

KAlvarez

Description: Implement a feature allowing for the customization of meta and title tags on author pages to accommodate varying lengths and strategic content, instead of being restricted to a fixed format. Possible Actions: Enable variable length settings for meta descriptions to ensure they can be concise when necessary or detailed for complexity, adjusting dynamically to the content's needs. Allow title tags to include essential keywords or phrases that reflect the current focus areas or expertise of the authors, regardless of their length. Why: The current limitation is that meta descriptions and title tags on author pages are static and confined to a one-size-fits-all model, which isn't always effective. This restricts our ability to: Optimize for Search Engines: A fixed-length meta description may not always use the optimal number of characters necessary to rank well in search engines or to entice clicks from potential readers. Reduce Inefficiency: Without the ability to dynamically customize meta and title tags, much manual intervention is required to keep these elements relevant, leading to inefficiencies and missed opportunities. Customizing meta and title tags dynamically on author pages can help overcome the limitations of traditional SEO and make it more flexible and targeted. This approach will ensure that the metadata is concise and effective, which will improve the visibility and appeal of author pages in search engine results.

Great minds think alike

Change ticket owner in bulk in Helpdesk

Access management for folders

Add Other Apps/Conversion Points To Campaigns

Refreshed Navigation Menu and Sidebar

Form draft permissions / form publish permissions / form approvals

Consolidate payments for subscriptions with different term lengths

Use the "Payment status" options from the Forms tool as filters in list

Custom style throuch css file on CTA popup

Landing page delete permissions / deletion permissions

Add meta and title tag customization to author pages

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