Great minds think alike

I love the new layout in beta, and the search feature is fantastic. I noticed that within the search results, you can call, email, or create a note. Is it possible to add the ability to 'create a task'?   ...read more

Hello everyone, I have the problem that I cannot restrict folders for the e-mail templates for individual teams. I can only restrict the individual emails. This means that the teams can see all folders, but not all emails. Maybe some of you have the same problem. It would be good if you could share folders with certain e-mail templates with certain teams and not with others. Best regards Julian Niebuhr ______ Hallo zusammen, ich habe das Problem, dass ich Ordner für die E-Mail Vorlagen nicht für einzelne Teams beschränken kann. Nur die einzelnen E-Mails kann ich beschränken. Das bedeutet, die Teams sehen zwar alle Ordner, aber nicht alle E-Mails. Vielleicht, haben ja manche von euch auch das Problem. Es wäre gut wenn man Ordner mit bestimmten E-Mail Vorlagen an bestimmte Teams freigeben kann und manche eben nicht. Viele Grüße Julian Niebuhr ...read more

Currently in the support hub you can toggle for everyone having access to all company tickets or not. It would be ideal if we could allow specifc contacts access to all of their company tickets instead of allowing it for everyone or no one. ...read more

According to HubSpot's Support team, whether a HubDB created Page appears in the XML Sitemap or not can only be controlled at subfolder level.    We have a scenario where a parent page should be indexed by search engines, but the many pages within the subfolder should not. Unfortunately, this means the entire subfolder of content has to be included in the sitemap so that the parent page is easily indexed.    We've added a noidex code to the subpages, but at scale this is a huge number of pages we're telling search engines to crawl via the XML sitemap, only to then say "don't index".   And the result is that we have thousands of these noindex pages clogging up Google's crawls of the site, and significantly delaying the indexation of new content.    A solution like a Yes/No column in the HubDB table that says "Include XML Sitemap" would be ideal. We've tried developing one, but it is not being recognised by HubSpot and is being overridden by the Subfolder rule mentioned above. ...read more

I would like the ability to create a shortcut to be placed in the top area of the new UI.   The new beta UI leaves a bit of empty space in the header and for me, who jump around to different departments/customers/tickets multiple times almost every minute, it would be grand if you were able to pin objects (ticket view/deals/dashboards) to the space right of the search bar for easy and fast access. Preferably you'd be able to pin a shortcut to a specific view, for example "My open tickets".   I work in customer support and I check older tickets, company information etc. all the time, and I work closely with our project coordinators and other teams in their own tickets. Anything to save a click or two would make me more effective in my area.   ...read more

It would be great if Hubspot had an in-built AI tool to adjust the english language on emails, landing pages etc. for different markets, such as, UK, Canada and US, who all use different variants of ENG words!  If this tool could use the country of the contact to alter the spelling, even better!  ...read more

When we create a meeting from a company or contact page it should be natural to have : - in the title : the name of the company or contact we plan to meet - the address when we choose "meet in person"    thanks to consider 🙂 ...read more

Its would be great to have the ability to 'close' a form to submissions without having to delete the whole form. At the moment, to stop submissions to forms, you have to delete the whole form, and therefore loose all the submissions and data.  I know you can download the submissions, but to ahve the form and the submissions still live historicvally would be helpful. If there was a way to stop people submitting their data to the form that would make life alot easier!"!! ...read more

When adding an attachment to a deal, that attachment should also be added/associated with the associated company and contact records.   I realize every deal can be unique but if a deal is associated to a company/contact record, every attachment should also be added to the associated records.   Example: When I upload an agreement to a deal, I should then be able to view that attachment from the associated company record and/or the associated contact record.     Potential Alternative:  When uploading an attachment, be given the opportunity to select/deselect also adding it to the associated company/contact records.  That would give each user control.  Value Added: Support/Customer Success teams would not have to dig for agreements/files inside of deals nor would the sales team have to upload to multiple places.   ...read more