I have synced my stripe data to hubspot but it comes in 3 options, invoices, customers, products. This is not helpful since I want to see the customers and products / invoices within the same table. so there will be a subscription field which shows either MOBJAI free trial or MOBJAI starter plan within the same table as the customers email etc so we can track which customers have subscribed to a plan.... Please can you help me with this? but I want the invoices to be on the contact table and show up as the subscription name and if they're subscribed or not 03:04 PM these are the two subscriptions I have tried using the mapping but it does not work... I do not understand why it's so hard to just create a table with all the contact information and include the subscriptions 03:05 PM 03:07 PM yes but I want it to just be in the table since if say I have 1000 customers it's going to take ages to click on each item to find out... 03:09 PM What do you mean by in the table? Do you mean on the sync page? 03:09 PM so on this table I want a column for the subscription they're using 03:10 PM since then we can set alerts to see which customers subscribed and if a customer unsubscribed we will be notified.. 03:13 PM Oliver, thank you for your patience! 🙂 I'm afraid there isn't a way for us to edit that table. Additionally, I looked into the ideas forum and didn't find any ideas similar to the one you are describing. If this is something that would greatly improve your team's use of HubSpot, I encourage you to post this in our HubSpot Community Ideas forum. Our product and development teams actively monitor this forum, and as a result, it's a great way to communicate product feedback and suggestions. Once you create it, feel free to send it back to me and I can go ahead and give it an upvote! 03:18 PM really? so there's no way of just creating a table with customers and the subscription they're using 03:19 PM Not within the integration sync page, no. 03:19 PM is that not a very basic request, what can I do then? 03:20 PM You can create a custom report for that if you'd like 🙂 03:20 PM yes please can you create one and show me? 03:20 PM I do want to set proper expectations here that our support team does not create custom reports. That being said, do you have a report you’ve started? I’m happy to take a look and troubleshoot that with you!s I can send you some free resources on how to create your custom reports if you'd like! 🙂 03:21 PM I also see you don't have access to create reports with your subscription, 03:22 PM how can I get access? 03:22 PM You do have access to the precreated ones in your library, so you can see if any of those would meet the requirements you need. For access to reports, you would need to upgrade your subscription. I can connect you internally with the success team so you can go over pricing and options! 03:23 PM 03:23 PM I am paying for the starter plan already does not let you create reports? 03:25 PM For custom reports, you need to have a PRO subscription, I'm afraid. 03:26 PM this seems odd Have to pay to just get if a customer is subscribed or not on a table does that not seem over the top to you? 03:28 PM You are able to see those things, but you'd need to use the reports tool. Or individually per contact record. I definitely understand that you'd like to see that together, but then we'd have to use reports. 03:28 PM So there's no solution 03:32 PM The options in this case would be to upgrade your subscription to be able to use reports, or to post in the community your idea to be able to change the table in the sync. 03:32 PM this is very annoying I am not having a go at you but as a CRM it's unable to track a very simple request with my stripe data. £780 per month to just add a column... 03:33 PM
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