Great minds think alike

Basically just a way to filter the sent inbox by the person sending the mails. Even though 1 team could be using the same email, their names are still different. ...read more

Do you have any plans to add the ability to select meetings from your Outlook calendar to the CRM like Saleforce in this video?     https://youtu.be/gJH6KYMECTk   This is a common complaint with our users. It is all or nothing now and that does not work for us. ...read more

If a contact is unenrolled from a sequence there should be some automation around deleting unresolved tasks that were created by the sequence. ...read more

I am looking for ways to help my support agents manage their backlog (personal open tickets) more efficiently. It would be nice if there was a way to create a report for them that shows Tickets by stages (regardless of pipleline) with the last reply from the customer. This way I can filter for 'Ticket Owner is me' and the agent will be able to see how many of their tickets in each stage are awaiting a reply. Once that is possible then I could add filters as needed for different time frames to try and help their response times get better and better. This could also help identify tickets that didn't trigger properly ,so they weren't moved to 'Waiting on Us'.  ...read more

Hoje nem todos meus Funcionários precisam possuir e-mail, porem eles precisam do acesso ao Hubspot, esse acesso me força a criar um e-mail para meu funcionário, tendo mais custos, apenas para ter acesso ao Hubspot. A ideia é possibilitar o cadastro de funcionário e acesso por SMS, pois assim terei uma economia na compra de e-mails. ...read more

Hello we are having issues of companies grabbing a domain like outlook.com through the association process and then the company will start pulling in all of the contacts with outlook.com under that company when there is no association.   We love this feature, but this seems like a misstep it should exclude common email service providers like outlook, yahoo, gmail, etc...  - U pdate records in HubSpot with details from email signatures and messages from contacts. All users connect their inbox and turn on inbox automation can use this feature. Learn more   https://app.hubspot.com/sales-products-settings/6012047/contacts ...read more

My idea is to be able to create and update deals based on form submissions.   It's possible to create it right now, but any field that is not open text cannot import information from the form submission and requires extensive if-else branches.   Moreover, if I then want to create a update of the deal property about that contact, I can only update all deals, no way to easily select the newly created deal.   If it'd be possible to simply add to the form submissions the predefined fields from the deal properties and have them be created at submission would be a great tool for internal processes ...read more

When you look at your feedback submission data you can see which agent the feedback was left for. But when you go to the custom report builder for feedback submissions the "agent" field is nowhere to be found. Why? It should be a property that is able to be reported on or filtered on.    Use Case: I want to see my feedback ratings by agent or by agent teams Use Case 2: I want to only see feedback ratings that apply to "me" Use Case 3: I want to see feedback ratings only for reps that work certain hours (i.e. business hour reps vs late shift reps)   And probably many more use cases could be thought of. Please make this possible! The field is already being saved in the system! ...read more

I think it would be very useful if I was able to create a HS CTA and then have it be an option when creating a HS Form.  Who: This would be great for marketing teams who want to analyze CTRs on Forms without leaving HubSpot   Goal: Test variations of CTAs to see which one has higher CTRs and leads to higher CRs   Value: The ability to do it all within HubSpot without using 3rd party link tracking makes things a lot easier   Screenshot attached ...read more