Las grandes mentes piensan igual

Hi,    Could we also have the interface language in Chinese? We are now using more and more marketing automation tool. I believe the language could be a lighspot.   Thanks. ... Mostrar más

I work at a company that has several teams, each with a distinct list of clients. When I'm sending a mass email to all of these teams, instead of sending one email in Hubspot with all of these client lists (let's say 10 for ease of mind), I send 10 different copies of the same email to each of these 10 lists. This is massively inefficient.   The only reason I send it this way is that I need to provide distinct email performance reports for each team for their specific client list. If I were to send one mass email to 10 lists, there is no way for me in the current Report Builder to view the marketing email analytics for each separated list. For example, I cannot find the open rate on a single email for List A and the open rate for List B. Instead, I can only see the open rate for the whole email (including all 10 lists).    Another way to do this would be to make it possible for the automated performance report that Hubspot builds for each email to be able to segment by list.   In addition to making this process more efficient, adding this functionality would allow Hubspot users to do their necessary segmentation via creating lists and have that segmentation be carried through to the reporting stage. I would have more insight into both the dynamics/metrics of my company's clients as a whole, as well as their dynamics/metrics on a per-team basis. ... Mostrar más

Currently, there is a repeat task each day option, which is great, until the weekend comes, and I have irrelevant task building up and email notifications I don't want to receive.    - It would be great to have a repeat each weekday option   I have 10 repeating tasks each day, initially, I set them to remind me each day, which turned out to be too many. Realistically, I needed an email reminder for 3, but when I select no reminder on current and all future tasks, it works but only for the current week. When I come to the next week, I'm back to being spammed on my emails.    - When I click for future tasks to be changed, I expect my changes made to actually last    Cheers ... Mostrar más

It would be great to be able to integrate apple pay when signing a quote ! ... Mostrar más

Hi,   I'd like to have similar page targeting for Feedback Surveys as for Chatflows. Within Chatflows page targeting, you can build up target URLs more dynamically, and also base targeting on other variables like browser language.   As we do not include the page's language in our URL, it is currently not possible to use Feedback Surveys for our online dashboard since we cater to clients from various countries. ... Mostrar más

This would be very beneficial for Developers, as it would give us the ability to store and use all our email event data for our own analytics & development. For Many Developers, the goal is to utilize the email event data for our own data analytics. Hubspot even provides a common use case (from their Email Event API): "A member of the marketing team at your organization wants to optimize email campaigns.. You can use the Email Events API to gather data and power a machine learning model that determines the best time to send emails to different contact segments." A webhook would be a much preferred solution over the current Email Events API, as data would be sent to Developers automatically, versus basically having to make tons of Email Event API calls for each email that was sent out, as the Email Event API requires us to request for each individual campaign and recipient. Many other email senders let you add a webhook endpoint to which they post any and all email events such as delivers, opens, clicks, spam for every single email. One such example is SparkPost, who even allows you to customize the events being passed to the webhook. ... Mostrar más

I ran a campaign where users were able to download a pdf which linked through to a file in HS file manager.  However there is no ability to track downloads of a PDF/document directly from file manager which means there's no way to manage the effectiveness of the campaign.  Especially since the email was sent from a 3rd party publisher and so I have to rely on their click data rather than my own from HS. ... Mostrar más

I'm really surprised this functionality doesn't exist since it seems pretty fundamental and elementary.    It would be great to be able to create reports at the product category level versus individual products.    For example, if I sold coffee and tea, I would have several different types of coffee (Sumatran, El Salvador, etc.) and different types of tea (green, black, Earl Grey, etc.)   It would be nice to see total sales for coffee and tea versus having to filter through each individual product, probably export to a spreadsheet and sum.     ... Mostrar más

Hi guys, I really like the ideas of the Customer Portal and we're planning to implement it. But we think there's room for improvement:   - From our customer's view, if the ticket has more than one conversation, they can only see one conversation of the ticket and cannot change to another -> Customer should be able to change between conversations in case a ticket has multiple conversations (of course the can only see the conversation between them and us, not between us with another person) - The visible properties to Customers are limited and not customizable -> we should be more flexible on that - The user interface is uniformed with Hubspot's platform. However, this doesn't match our company's theme -> we should be able to re-design the customer portal so it matches our theme more (if developers involvement is required, it's okay) ... Mostrar más