Great minds think alike

bchansky · ‎Sep 21, 2020

Hey Hubspot community, I think it would be incredibly helpful if there was a way to easily mass-unenroll contacts from sequences. While I know you can currently select multiple contacts within a sequence to be unenrolled, I think a filter tool (example: you can search for people at the same company that you want to unenroll because you heard back from someone, set up a meeting, and want to easily make sure no one else from the business recieves another outreach in the meantime) would be life changing. Let me know your thoughts, and thank you for giving me the time! (I'm also reposting this idea here as I was advised on my OG post; if you want to check that out I've linked it here)

ARRB · ‎Dec 10, 2018

You used to be able to upload images and other files simply by dragging and dropping the selected file from an open folder to the upload box on Hubspot, this feature has been removed and now if you try to do it, it opens the image/file in a completely new tab and then when you hit 'back' you have lost any recent changes you've made. The drag and drop feature was the most convenient and efficient as you could just choose the selected file if you already had it open in a folder, now you need to actually click 'upload file', find the correct file location and then upload it. It is slow and tedious. Please bring back drag and drop!

Herman · ‎Sep 21, 2020

Whenever you a private articles to a knowledge base, a login-CTA is added within the menu of the knowledge base. This is confusing our end-users who think that they can use that login-CTA to log into our external platform (that isn't connected with hubspot). The ability to remove the login-CTA would be the easy solution for this.

SarahN · ‎Jul 27, 2021

It would be wonderful if there was more accountability with notes on contact files. As of right now, it is too easy for notes on files to be deleted leaving behind no trace and no ability for management to look back on them. I propose that there be the ability to: Restore deleted notes to files. View deleted notes from files. Lock notes on files. Whether that be that the Contact Owner can lock the notes or that admin is able to control the ability to delete information on a file at all times. I think it would be better if employees were unable to delete notes once left.

DSaunders4 · ‎Jan 17, 2022

I would find it extremely beneficial in maximizing social media reach if there were a tool to automate sharing of posts generated on Hubspot. In explanantion my idea would be that if i have one business account that has bulk posts automated and generated and scheduled, that i would have th option to have other accounts ( owners, employees, partners, other companies connected under one umbrella) automatically share the posts. This would stream line the abilities of the company to have maximum reach per post. Thank you!

GThomson · ‎Jul 27, 2021

I would absolutely love a "Today's Date" property. This is something I have discussed with many HubSpot users and employees and everyone agrees that it would be incredibly beneficial to all teams within the business. I find it crazy this isn't available yet! I think the potential uses of this are endless but for myself, our sales team, and marketing teams it would massively help with reporting. Creating custom properties that allow us to monitor the time a contact/company or deal has been at a certain stage, how long since their last website visit, and much more. It will allow us to create nurture workflows and campaigns for stagnating deals which will ultimately help us generate more revenue. I think the amount of times people have sought an answer in the community section demonstrates the desire for this property amongst HubSpot users.

AMoran6 · ‎Jan 17, 2022

Lifecycle Events can be synced to Google Ads and Facebook, which is really useful for optimistaion. However, they can not be edited once created. It would be useful to be able to change the associated values for the lifecycle stages to keep in line with product and pricing changes or paid strategy changes. Currently, you have to delete the events and create them again with the new values. This has a big impact on historical reporting (losing useful data), both on Hubspot and on the external platforms.

LStrack · ‎Jul 26, 2021

Currently we can only A/B test. As a marketer, any piece of comms sent out should be tested so we are always learning. To create a C variation, it would allow an “out of the box option”. Aka test 2 similar pieces of content and one very different option.

VSM · ‎Jul 26, 2021

When creating a workflow that includes a delayed action based on the number of days, it currently calculates this as 24 hours, therefore it includes weekends. Could there be an option where this can be set for working days only? Similar to how if/then branches calculates based on business days?

aaron-leadhub · ‎Mar 20, 2023

Hey All, Preface: I love HubSpot and enjoy being a customer, I also support 4 other tenants as support. I'm sure this isn't going to get backed by HubSpot but I do at least need to share my frustrations. I know you gotta make money, but gatekeeping some of the most basic capabilities is a bit silly. The one I'm interested in currently is the Conversations -> Templates piece. I have an organization where we are paying well over $1,000/month for HubSpot. I just had a chat with a support team member and asked if there was a different way to handle email templates for Account Executives without requiring a paid Sales or Service seat. His response was, "No, you would need to add paid seats or store your email text in a Google Sheet so your team could copy/paste it over into HubSpot." Most CRMs out of the box allow an organization to save commonly sent emails with a 1:1 relationship. This is pretty much standard for even Freemium versions of a CRM. I understand HubSpot has to make money but this just seems predatory...

Great minds think alike

Mass Unenroll Feature

Reinstate drag and drop feature to upload images and other files

Ability to remove "login" CTA in Knowledge Base Menu

Ability to Restore Deleted Notes, Lock Notes, and/or View Deleted Notes on Contact Files

Automated social media extensions

We need a Today's Date property

Make Google Ads and Facebook Lifecycle Synced Events Editable

A/B/C testing email variations

Delayed Action option to be based on working days

Email Templates Requiring Sales/Service Seats?

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