Les grands esprits se rencontrent

We inadvertently sent an automated email on Saturday. We wanted to see when the recipients opened the email so that we could compare to our normal mid-week mailing results.  The only way to view the date and time is to go into each record. It would be helpful to see the email open date and time in the mailing results reporting. Thanks ... Afficher plus

The same way we can convert a regular email to an automated email, it would be great to be able to switch between different types of popup forms. For example, changing a pop-up box to a dropdown banner without having to create a new form. ... Afficher plus

It would be impactful to clearly highlight MoM & YoY performance on an executive summary in Traffic Analytics. This would offer an effortless experience for users managing analytics within this tool.   Reporting on growth is how many users (and agencies) leveraging this tool are measured within their organization - this would solve for easily 'reporting up' performance metrics.   This would also offer clear insight into where monthly/quarterly focuses could be and where to begin looking deeper for a story within the data.   Within the Attribution tool, affording users a clear view of MoM & YoY by 'Dimension' type would be a huge value add. ... Afficher plus

Hi Team,   We are unable to use the "OR" function in the filters for Service hub ticket views.    Currently, the view filters only work with "AND".    Example: Ticket category " A"  AND sub-categories "b,c,d,e,f"  is the filter functionality now. This means tickets will only get through to the view if they meet both the filter criteria. But we want the tickets that fall under Category A OR the sub-categories "b,c,d,e,f" to come through to our standard view.   Also, it will be great if we can include ticket views as property value in the workflow. In that case, we will be able to design a ticket flow into a specific VIEW based on the workflow automation, rather than via filters.     ... Afficher plus

If you create additional contacts from form fields in a workflow (using "create Record") and assign properties to them, but the contact already exists in Hubspot, the property should still be set As an addendum, I envision a function here like in Zapier: This is called "Create or update Contact" ... Afficher plus

We are using the beta for preference groups because we have multiple-brands using HubSpot. Unfortunately no matter which brand the email is from, if we have link tracking turned on the link defaults to the primary brand domain. We absolutely can NOT have an email from one brand go out that looks like it has links for another brand in it. See two images attached, these emails are from the brands KeyTrak and Naked Lime but both have links in them that appear to be from email.reyrey.com.    The users should be able to select the brand domain the email is attached to so that the link tracking applies the correct domain. This could be done by tieing it to the preference group selected or a seperate drop down where we select the brand domain.    The value this provides for multi-brand HubSpot users is that our emails are accurate and the links in them won't confuse our customers or look like spam.   The link in this email should be email.keytrak.com The link in this email should be email.nakedlime.com ... Afficher plus

Hello, There's a Twitter Icon in the email Signature that I would like to replace for a YouTube icon, as I don't use Twitter but would like to promote my YouTube channel. Any ideas on how to do this?? ... Afficher plus

It would be nice to be able to set the primary email address via a workflow vs. in each individual record.   Example: if we have someone's contact info and we have their personal email and their business email, be able to make the business email (or personal if you are B2C) set as the primary. ... Afficher plus

Often times I'm bulk editing data on our companies. Unfortunately, not everything can be done through a workflow (though I use those extensively too!). One of my absolute pet bug bears is that I need to click on each company in order to edit the property I want to edit even though it's on the display. Example below.  Can I please have a way to edit the properties that are displayed in the columns I've chosen on the filtered list rather than needing to click into each company individually? It's a whole lot of unnecessary clicking and more than doubles the amount of time it takes me.     filtered view of companies ... Afficher plus