Great minds think alike

Unlike other sales engagement/sales automation platforms - CRM variables cannot be placed into URLs or links - preventing marketers/sellers from creating personalized experiences for their prospects.   In the marketing hub this can be achieved through a similar format to this but currently it cannot be done in Hubspot Sales    Would love this to be a feature   <a href="{{ company.VARIABLE }}">link text</a> ...read more

With the release and enhanced functionality around business units, we see a need to assign business units on web domains/sub domains rather than brand domains.. The Domain interface indicates secundary domains can be set to a business unit, however on submission the BRAND Domain takes control.   Can the business unit /web assignment be diversified to levels lower than brand domain please? ...read more

Why does the landing page tool's new look (as of August 2017) not show the conversion percentage at a glance anymore? It's confusing to calculate that by hand based on the metrics it only shows now: views, submissions, and new contacts. It shows the numbers, but not the conversion rates.   We report mainly on how each LP for clients convert, and we would now have to calculate by hand. Does anyone else have this problem with the new interface? ...read more

I see with the current Customer Portal system in HubSpot it currently deals with showing tickets. It would be great if we could have a more full experience with the customer portal such Contact Information- allow customers to manage their contact information Billing information- allow customers to add a new credit card, update billing info etc for their account with you Invoice History- customers can download old invoices, see product purchases etc Tickets- which you currently have and is great Existing subscriptions- see their current subscriptions. Think of it kind of like an e-commerce customer portal you would get with WooCommerce or Shopify. It would be amazing if we could give customers the ability to see their account with us if that makes sense.   I mean if you think about HubSpot does the same for us, we can manage our subscription, see billing info etc. We should be able to offer our customers the same with a full service customer dashboard. ...read more

The native HubSpot/Netsuite integration has come a long way and is very useful for basic needs, but there is still one glaring flaw: lifecycle syncing. It is not currently possible to keep HubSpot and Netsuite Lifecycle stages in sync. There is no way to know in HubSpot if a Netsuite synced company (let's say originally created in Netsuite for this example) is a Lead, Prospect, or Customer in Netsuite. As I understand from support, this is becuase the Netsuite Lifecycle stage/status property (properties) are dropdown fields. The integration can surface the internal ID of a value, but not the value itself. Because of this, the integration does not allow the integraiton to use the Netsutie status/stage poperties at all. Ideally, this would be resolved by some upgrades to the integration that could pull the dropdown values. In the meantime, allowing those internal IDs to be pushed between systems would solve the problem. The ID could trigger a workflow in to keep the life cycle in sync. ...read more

Would love for Hubspot to have an option that allows you to remove social posts that have been deleted from the Hubspot platform. We've had a few situations where we've had to edit/revise artwork and that's required us to delete a post and repost, or a post that we may have taken down for a variet of reasons. Unfortunately, we aren't able to remove it from the Hubspot platform and it's still showing up and affecting our metrics. ...read more

I want to host videos on a private gated website hosted on Hubspot.  Unfortunately, this feature is not available and the files must be set to public visibility.   If I insert a video then it means any visitor can just grab the URL and share it.  I also noticed they can simply right-click and save the video locally.    Private should be private.  The whole point of having a private site is to make sure its entire contents are private.  This is a massive flaw and would be enough to make me consider an alternative platform.    Can private files be made a feature for private sites/landing pages? ...read more

Nous souhaitons cacher des lignes de produits dans la bibliothèque pour certains utilisateurs. Merci par avance d'améliorer cette fonctionnalité.  ...read more

While HubSpot allows you to set your own fiscal year, if you update your fiscal year from the default to your desired option, it will impact any reports that utilize fiscal year for reporting. It would be great if we had the ability to further customize the fiscal year parameters in reports instead of only relying on the default set in your portal settings.  ...read more