Hi HubSpot User World...   Currently the calculated - Ticket Property - "Open" the amount of time a ticket is Open is not currently an available property - But it should be !   This is already calculated and included on the Ticket Record so it should be quite easy to actually have it created as a property that can be dsplayed in the Ticket Summary view. The benefit is the ability to sort on tickets that have been open for more than an accepotible time. At the moment there is no way to display this and therefore no way of highlighting problem or tickets that aren't bgeing resolved in a timely manner. This should be a no brainer.   I hope so.    Huge HubSpot fan ... View more

Hey Hubspot community,    I think it would be incredibly helpful if there was a way to easily mass-unenroll contacts from sequences.  While I know you can currently select multiple contacts within a sequence to be unenrolled, I think a filter tool (example: you can search for people at the same company that you want to unenroll because you heard back from someone, set up a meeting, and want to easily make sure no one else from the business recieves another outreach in the meantime) would be life changing.    Let me know your thoughts, and thank you for giving me the time!   (I'm also reposting this idea here as I was advised on my OG post; if you want to check that out I've linked it here)   ... View more

Hello!   I would like to suggest a new feature called Private Properties. With HubSpot Enterprise we can limit permissions for editing some properties based on team/user, but we can't limit who has access to view it! In my company, we want to have a sensitive property to store the user login link (that will be used to send transactional emails). My Support team need to have access to all contacts and deals, even if they aren't owners, but we can't have this property available for them to see or search when they click at "View all properties" (limit the record sidebar isn't enough). Would be great if we could limit some properties to team/user view only (not only editing, but just view), regardless of being a record owner or not. ... View more

Some context   I've been trying to build a landing page with a smart module for only contacts on a list. The module is a form for people to sign up sor something.    The issue is that we want to make the page live as soon as possible to start directing traffic to it and promote idea, but the signing up process would beging next week.    Possible solution: Restrict smart variations from appearing based on day and/or time chosen   For this case it would be really helpful to be able to make a module smart and make it "appear" on a predetermined date and time on an already live landing page/website without having to edit the template, saving people time and making it easier since no editing would be required: you'd just set it for a date and time to go live and "forget about it".   In this way, it would work like scheduling an email or blog post, but for one (or more) particular module.    Here's where the option would need to appear   ... View more

Looking for a way to for a rep to schedule a meeting while also adding someone (Round Robin) from another group of reps. When I have an SDR/BDR book a meeting for an AE, they use a Round Robin link, so the availability is the AE's and the meeting gets "assigned to" the AE. This is great because meetings get automatically rotated between our AEs.   However, it also creates some issues: The meeting will automatically be set with the AE and not the SDR, so then the SDR needs to have the AE add them manually to the calendar invite (which is a pain) It is possible for the SDR to get double-booked It's also not a great user experience; if an SDR is emailing back and forth with someone and that person books with an AE, then the prospect is confused why they are suddenly now meeting with someone else ... View more

Slide-in and pop-up forms are great for getting a reader's attention, but what if they aren't ready to share their email address?   Wouldn't it be nice if you could add a "Learn More" or "Download Now" CTA button to a pop-up? The CTA would send the reader to a landing page where they could dig deeper into your offer, instead of requiring them to provide their email sight unseen.   Hubspot's marketing blog has exactly this feature (see screenshot). Unfortuntely, it's custom-coded and not available on the HubSpot platform.   This should be a standard feature. It would easily become the most-used pop-up variation.    ... View more

It would be helpful to see the HubScoring as a timeline activity on the contact's record so the contact owner can better understand why and how a contact has a certain score.  It is time consuming to search through all of the positive and negative attributes and then all of the contact's property values trying to see the complete story.  ... View more

We would really love to have a filtering option for duplicates management. For ex, we could filter 2-3 company owners and check all the duplicates they have in common. We sometimes run in this issue with several reps working on the same account, as HS doesn't prevent us from creating a duplicate company. ... View more

 Would be great to be able to hide variations that does not have any content in them. For example, when contacts in one list should only see 3 content modules, and contacts in another list should see 5 content modules in a newsletter. Today it's possible to leave it empty, but it will create awkward spacing.  ... View more