Coming from a previous CRM softwrae, we were able to move our blocks and rearrange them as needed. Curently, workflows doesn't allow a block to move and so you have to recreate the whole block or multiple blocks if you decide to change the sequence at all. If we could rearrange as needed, this would help save a lot of time for many workflow builders. ... Mostrar más

For some of us in sales, national holidays are a total bust, we don't work, our potential clients don't work.   The idea : Allow specific days to be un-enrollable (such as Christmas/New Years'/etc) so we don't have to manually edit each sequence when the 2nd or 3rd email will perhaps fall on a national holiday.   Thank you! ... Mostrar más

Would love to see future capabilities include functionality to create Customer Health Score logic in the system so Customer Success Managers could utilize HubSpot along with marketing, sales, & service teams!  ... Mostrar más

Our support team would greatly benefit from some additional UX updates that would ultimately allow us to solely manage support request from HubSpot Service Hub.   1. In the inbox, when messages appear, the assignee is visible without clicking on the message. This would make it easier for large teams to immediately identify if a chat or email is assigned to them without clearing the badge notification and time of last message.     2. Allow email forwarding from inbox   3. Automatically assign ticket owners to the assignee for tickets automatically created during chat, creating less clicks for the user so that tickets can be resolved quicker.   4. Allowing a preview of the message the chat visitor is typing so that a response can be better formulated while the visitor is formulating their message. ... Mostrar más

As a partner agency, we help clients set up sequences -- it would be great if we could set these up on their behalf without needing to sign in with their login credentials. ... Mostrar más

This really goes without saying because its actually used here in this forum: Autosave the emails in marketing or sales or anywhere in HubSpot where emails are used and block going back if an email isn't saved in a draft.   I rather not need to type my emails in Google Docs or on Gmail because I don't feel secure enough in HubSpot. For us fast typers, who fly across the key board and can swipe our mousepad back by accident, this is likely a recurring issue.    And a nightmare.   The comical part is this forum is autosaving my suggestion right now! What is the point of that if it isn't system wide?    -  Yours truly,  Suggestion from 2001 ... Mostrar más

To make our customized reports more meaningful and easy-to-read for everybody we need further modification options. For example: - allow renaming of shown categories/values (e.g. if a property used in the report has values of "yes" and "no value", we would like to change this within the report to "Visitor" and "No Visitor") - allow to hide values of 0 or no value   If this is already possible, please let me know how. Thanks! ... Mostrar más

We don't sell products, we sell services. We need the quotes tool to facilitate more custom pricing options.    We charge on a per parcel basis, so it's transactional, not up-front or recurring on a monthly/annual basis.    We need to show an amount per transaction.     ... Mostrar más

Hi HubSpot team,   we really miss the menu item "Meeting" close to Activities, Calls, Mails and Tasks inside of concrete deals, contacts and companies. It would be really usefull to have a quick access to meetings from this menu.    ... Mostrar más