We are a HubSpot Marketplace Provider, meaning we sell our own modules and templates on the HubSpot marketplace. Our HubSpot Marketplace Archive Currently, there is no way to track which modules or templates our customers have downloaded on a contact property level. This makes it extremely difficult to market to, segment, or nurture our marketplace customers that have purchased multiple products from us.   The only information we can track is their most recent conversion property. But that is only relevant if they purchased just one module. We've even explored using the "recent conversion has ever been" filter available in active lists and workflows,  but this still only shows the most "recent" recent conversions and doesn't pull in any "previous" recent conversions. ...lol Confusing I know.    Recent conversion has ever been     Workflows and active lists show an option to filter contacts based on the marketplace listing page they submitted a form on, but this option doesn't actually report anything as those form submissions (per page) are not recorded via the API between the marketplace and Hubspot form.   Active list example This form, labeled "template purchase", is created by the HubSpot Dev team and is the connecting piece between the contact record and the marketplace. It clearly records the activity of the form submission, because you can see multiple submissions in the contact activity history, but there isn't any contact property that can make use of this information.      contact activity history Having a  "marketplace purchases" contact property that records a transaction on the HubSpot marketplace would be ideal. This could be a "multiple checkbox" styled contact property that can be auto-updated when you release new products to the market.   modules purchased example   ... Mostrar más

Our team often has the need to identify a specific individual within a Company who inhabits a Key Role. Sometimes, the Contact for those roles can change quickly. Being able to use Hubspot CRM to access the Company and identify the current Contact would be extremely helpful.   If the Company Custom Properties could add a new field type that specifically allows for Contact(s) to be selected (as opposed to Single Line, Multi-Select, or Dropdown field types), it would solve our issue.   This new field type would allow the Company entry to populate with all the Key positions. ... Mostrar más

You can now bulk delete workflows leveraging our new Workflow Folders feature. Once you create a folder, you can bulk select workflows and move them into the folder. The folder can then be deleted, and all of the workflows inside of it will also be deleted, as indicated by a prompt.   https://knowledge.hubspot.com/articles/kcs_article/workflows/organize-your-workflows-with-folders-be... ... Mostrar más

The forms in the Meetings Tool should have all the flexibility of regular forms. For example, our contacts do not work at "companies", so we'd love to use the default company name property in a Meetings form, but change the label so it's more appropriate for our business (eg, to something like "school/institution"). In general, if a platform has a capability, that capability should be available everywhere related capabilities exist. ... Mostrar más

It will be very much helpful to add customization to the mail performance reports to have exact number of clicks and opens, designation, phone number, etc so that we can export them directly instead of adding it manually which is really a tiresome process. Here's the screenshot other product that has this feature:   ... Mostrar más

Hi! New user that evaluated Salesforce's LinkedIn Sales Nav integration. It would be great to have the same level integration as SF.   Connecting the lead lists in LinkedIN into Hubspot would be a great integration - as we cannot export leads from LinkedIN.   Please get this done ASAP!   Excited to join the Hubspot Community! Leo ... Mostrar más

Hi,   It would be great to have the possibilty to follow up on ad campaigns in dashboards. An option where you can view marketing and sales qualified leads compared to your ad campaigns, insights on cost per marketing and sales qualified leads would also be a very nice asset for analysis on your performances. Something that is still missing on a dashboard level. Insights in which ad campaigns lead to mql and sql would be a nice insight. ... Mostrar más

Hi! It would be great to see a breakdown of mobile and desktop form submissions under the analytics section - highly important data for our marketing team. ... Mostrar más

I would like to be able to copy an existing ticket to carry over the ticket properties as well as the contacts, deal, and company associated with it. We do this manually now and it's time consuming and leaves room for human error. When copied, I would only want to copy the properties and associated deals, companies and contacts. I would like to rename it and start with a “clean” ticket with no conversations or notes transferring over.   Our use case is for manufacturing transferring over to service. We have a production ticket with all of these values filled in and we want the same information to be in the service ticket. Right now I have to fill in all the fields, it seems like there could be a way to add this functionality and save us time and remove human error. Thanks for listening! ... Mostrar más