Great minds think alike

Pipeline logic is a great way to have multiple pipelines in the support hub and have different properties show up in the new ticket form based on which pipeline you are using i.e. Support, Deployment, etc.   However currently any properties added this way cannot be sorted and you are left with alphabetical sorting only, this is a major concern when trying to transcribe a lot of info and you have to keep jumping up and down on the form to input the data. It would be great if properties added via pipeline logic had the same ability to drag and reorder them that properties added via the add fields option provided. ...read more

Sería muy interesante que los informes se pudieran compartir sin necesitar de pertenecer al equipo de tu perfil de Hubspot, sería como un espacio en la nube que permita que otras personas que no tienen ni siquiera perfil vean informes o paneles, esto facilita la vida para empresas como la mía que tiene más de 30 oficinas en 20 países a los que debes rendir informes a los directores de LATAM y otras latitudes, en ese orden de ideas no se vulnera la información porque tú podrías escoger quien puede ver la info, solo basta con un correo electrónico al que le puedas dar permisos.   Aclaro que en estos momentos esto no es posible por una supuesta politica de seguridad de la información, lo cual tiene sentido si personas externas o hackers fueran a ver la info, en este caso el dueño de la cuenta puede dar permisos a gente externa a Hubspot. ...read more

Hola,    El chatflow me permite enviar imágenes de manera automática en las respuestas, pero estas no pueden ser seleccionadas para verlas en pantalla completa en una nueva pestaña del navegador. Lo cuál me resulta raro ya que si es un cliente quién nos envía durante un chat, si nos permite. El punto es que configuro rutas a clientes y usar imágenes es útil para enseñar funcionalidades y demás pero se ven demasiado pequeñas. Ejemplo:     Saludos, ...read more

As an example, we would love this to show 4.0816% in the value field instead of having to identify this in the property field.  ...read more

I would like to be able to create charts from an individual company's properties so that we can see the history for the change at a glance instead of having to go into details.  ...read more

Hello All,   We created an LBO.   $1 for 5 days of access to our product.   After that 5 days it charges $99 a month on a subscripition until its cancelled.   example here - https://app.hubspot.com/payments/po8tNVrOSF?referrer=PAYMENT_LINK   Currently there is no way for the end user to cancel the subsricption themselves, they need to contact our staff to cancel it before the $99 hits, or at any point in time in which they want to cancel...Which is a huge time suck for our team for such a small offer.   We expect to sell 1000s of these offers, so the time demand to manually cancel these would be overwelhming.   There is also no way for the end user to update credit card info, they have to reach out every single time as well, which is just clunky in the client experience. ...read more

Steps to replicate: View a company Email Note in the 'To' section, there are all the contacts listed for that company However, when you 'search' it searches your entire Contact base, without prioritizing or filtering to just show contacts within that company   For example: I have company A opened I need to email Colin at Company A When I search for Colin, I'll see all the possible Colin's that I have in my contact list, and would need to scroll to find the record for Colin from Company A ...read more

As it currently stands, to update a formatted number property to a currency property that uses the record currency rather than the company currency is a two-step process.    I have to first update to a currency and save, then go back in a tick the box and again, save. If you try to do both in one go, an error message appears and it's unable to save. ...read more

Bonjour, Je souhaite faire une signature de mail. Cependant, lorsque je souhaite l'intégrer dans Gmail, un message d'erreur s'affiche "la signature est trop longue, veillez la raccourcir".   On m'a conseillé de réduire le nombre de caractères HTML en téléchargeant les fichiers dans mon compte Hubspots. Ce que j'ai fait.    On m'a indiqué que ce message s'affichait lorsque la signature de mail était de plus de 10 000 caractères. Ma signature fait exactement 8 871 caractères, mais elle est toujours trop longue pour Gmail.   C'est assez urgent. Commentaire puis-je diffuser à ce problème s'il vous plaît ?   Merci ! ...read more