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I would like to automate our sales emails. We have various customer segments, each requiring different references to be displayed in their emails. These references are already set up as snippets. I'm looking to create a sequence that sends out the same initial email but customizes the content based on the industry of the contact. How can this be achieved? Alternatively, I would have to create 20 different emails, which seems inefficient. Is there a more streamlined approach available? https://community.hubspot.com/t5/Sales-Email/Customize-Email-Sequence-Content-by-Industry-in-Templates/m-p/965179/highlight/true#M8710 ... Afficher plus

Dear Team, In my social media posts the name of our products is automatically converted into a link! I don't know what to do!  Format is e.g. "lis.analytics"   Reply from Support:  As of right now anytime you write xyz.xyz it will automatically be turned into a hyperlink. As of right now there is no option to disable this. I would like to encourage you to submit an idea requesting this feature.   I would like to be able to choose if something is a link. 🙂  Thank you ... Afficher plus

When closing out tickets from the tickets page, when a support case reason is selected, conditional subcategory options will appear to be chosen from. However when looking at a support pipeline and moving a ticket to closed, only the support case reason appears, and there is no option to add conditional properties to allow for subcategories.     ... Afficher plus

Hi there,  I have the usecase that if my team closes a Deal they have to fill out some properties for our finance team to be able to write invoices etc. One of these Information is the 'Billing Start Date' that we created as a Deal property. At the moment whenever a Deal is closed we have to adapt this property once in the Deal Record and once in the Line Items. It would be great if I could automize the Line Item 'Property' Billing Start Date (which is a Hubspot Default) in the Deal based on the Deal Property so I don't have to fill it out twice.  I am sure there are many other usecases where it would make sense to be able to automize the Line Item Properties based on other Deal Properties and vice versa.    Thanks for considering and many greetings 🙂 ... Afficher plus

Hello, My name is Dorcas a new member to the community. I'm excited to be here.  ... Afficher plus

We want to be able to use a calculation field or a workflow to set a date field.   example we have a date property - blog posting date  we want to calculate another property - blog due date for 45 days before the blog posting date right now the on,y way you can do it is manually  ... Afficher plus

Buenos días,    Con el uso diario del software y la práctica, sería ideal incluir un dictador por voz, como por ejemplo el de microsoft word, en los registros de notas, llamadas y reuniones dada la agilidad que proporcionaría al crear esos registros. Sobre todo, cuando se trata de textos largos que a veces, resultan tediosos de escribir. Esto sería en la versión Hubspot en ordenador, ya que en la app se puede hacer uso del dictador de audio del teclado del móvil.   Estos nos ahorraría valiosos minutos diarios, horas semanales y algún día de trabajo al cabo de una año.    Gracias   Saludos Alberto ... Afficher plus

it would be amazin to have the possibility to add the survey in the email text itself ... Afficher plus

So I am beginning to use the Mobile App more and more, and have found it challenging to navigate from a contact record to the company record. Does anyone else have this challenge? Is it just me?  I feel like you should be able to go to the company record from the contact.  ... Afficher plus