Great minds think alike

The median statistic is available in simple reports. I would like it to be available in custom reports as well.   We cater to a wide range of prospects at different levels of maturity, so our averages can be very skewed even within segments.   Simple, One Object Report VS   Custom Reports   Thank you! ...read more

As an ecommerce website, we would like to be able to track if any customers close a deal (place an order) after opening and clicking through one of our marketing emails.    It would also be great to be able to report on how much revenue has been generated from a marketing email.  ...read more

It would be nice to have an option to:   1. Request Contact Information like name, email, phone number, before the chat is even opened. 2. have forms be embedded into the chatflow ...read more

Our Service team sometimes take credit card details or other sensitive information over the phone. We obviously do not want that stored.  It would be very helpful if call recording could be turned on or off on a call-by-call basis, and even more helpful if recording could be paused and switched back on again. I have experienced this as a customer speaking to support agents, and it seems pretty standard for large-company support teams. ...read more

When in companies or contacts it is wonderful that meanwhile we can edit values right here. However, once on a dropdown value with plenty of entries, it would help if I was able to select a field, like in this case the segment of a specific company, and could than start to type in order to find the segment I am looking for easily. Unfortunately, I have to manually click the search field. This click could easily be saved.   ...read more

I am seeking someone who has experience integrating HubSpot with funraise.  Here is the website for funraise: https://platform.funraise.io/.   Thank you in advance for anyone who can help.   Best,   Stephanie  ...read more

Whenever someone responds to a ticket that is already marked as closed, an automatic email should be triggered to notify the customer that the ticket is already closed, and they should open a new one using the provided link. ...read more

The format of the Proposed Meeting time block is very bulky, and the frame stretches out too far in the email body. Would be nice if the sender could control the look of the block. ...read more

Writing is a form of displaying your creativity and uniqueness in a captivating manner to diverse audience, hence the following can enhance your skills: 1. Take Note of ideas that comes to mind. 2. Research from credible resources to gain cue 3. Craft a captivating introduction. 4. Carry your leaders along in the body of your draft 5. Let your conclusion drive home your point and leave an impression on your audience.     ...read more