Great minds think alike

Form reporting has slowly been getting better, but is still very limited. Here are a few scenarios we are struggling with.   Report on a group of forms. Example: How are my webinar forms performing over time in terms of views/submissions Report on contacts created from a form or group of forms  Example: How many new contacts did my webinar forms create so I can tell if webinars are helping us create more new leads and not just nurture existing. Forms don't show up in the Original Source / Original Source Drilldown properties to be able to tell if that's what created a contact.  Drill down on a report that lists contacts created from a form or group of forms to see the individual contacts These are some pretty essential questions we need to be able to answer and report on to gauge effectiveness of our marketing and measure results.  ...read more

It's been a while since we had both 'Bulk edit email subscription' and 'additional email' feature, is it possible to have a bulk edit for additional emails?    Currently, bulk edits through the contact's dashboard and workflow will only affect the primary email of a contact, not the additional. The additional email can only be manually changed for individual contacts.   Many customers have multiple emails and being able to edit the additional emails helps us deliver content to them better. ...read more

When there are multiple users, their names will appear as an option for 'From Name' when sending a marketing email.    In the business I work for, and I'm sure it is the case in many other businesses with HubSpot accounts and multiple users, we always want the From Name to be the business or the business owner's name.   Obviously, there is the option to change the From Name when creating the email, however, this is an easy step to miss.   My suggestion is this, give us the option to hide certain From Names so they can't be accidentally used and sent out to potentially thousands of people. ...read more

It should be possible to edit all system emails for payments, like successful payments, payment reminders, and failed payment alerts. We want to customize this copy to increase the liklihood that users act on these emails. If some of them need to contain specific content for compliance reasons, it should be possible to edit an introductory paragraph, or add simple copy to the email which gets included in a standard template. E.g. allow the user to add a message before or after the payment info in the receipt email, even if the receipt part is generated by Hubspot. I'd also suggest that a record of any automatic or manually sent Hubspot system emails should show up in the contact's activity list. ...read more

If a user has a payment plan subscription, e.g. $50/mo for 6 mo, and their payment fails at some point, currently only one automated email is sent. We want to send several reminder emails before canceling their subscription. We can send the emails using a subscription workflow, but there's no way to include the "update payment method" link in those emails. So there's no call to action. The user would need to look back in their inbox for the automated payment failed email from Hubspot and click that link. Or reply to the email and ask us to send them the link.   Additionally, the update payment link should be *viewable* by Hubspot users. I should be able to see it, copy and paste it into a text message or an email or anywhere else. Right now I can only request Hubspot to send it directly to the user. ...read more

It would be very useful if it was possible to use custom object properties as columns in lists.   Even though it's possible to create lists of companies/transactions based on custom object properties, it's not possible to choose any of these properties as columns in the list. You're restricted to the options above.     ...read more

within HubSpot - would be great to setup some trigger in case a team member gets disconnected from their Google Account, to let us know... We had a member prompt by Google to reset her password, and it took us a while to realized that messed up all the meetings she was part of as roundrobin, which is a big deal.   ...read more

Nos gustaria poder añadir diferentes listados de precios pre establecidos para un mismo producto, para no crear productos nuevos cada que cambie el precio de nuestros productos. Nuestra empresa cambia constantemente de precio en los productos que manejamos , no podemos actualizar directamente el precio del producto ya capturado ya que afecta a las cotizaciones hechas no concluidas al momento del cambio de precios. ...read more

Creating this idea on behalf of a customer.    This feature would be helpful for marketing teams to have a list of all contacts linked to an entire Facebook Ads account.   Currently, the only filters available relating to ads, would be the ones listed here so HubSpot does not currently have a way to create a contact list to filter for an entire ad account.   While it is possible to filter by an entire ad account using custom reports, having the ability to create a contact list with this filter would be much appreciated! ...read more