Great minds think alike

Gmail email address do not recognise periods. Sometimes people give us one and then they use another one and it comes up as an new entry. We can see it is the same due the the mobile numbers matching and our own use of Gmail.    test.test@gmail.com is actually the same as testtest@gmai.com but when a client replies from a different one than we have it is creating a duplicate contact. If they next time use te.st.test.@gmail.com it will be a third contact created.  Is there anyway that HubSpot can be programed to view these as the same emails?   I think the code will just need to be something like "if @gmail ignore all periods" for checking existing contacts. It would be great if an email signup process recognised either email (or just didn't recognise period placement at all if it was a gmail account).  I understand this is unique to Gmail email addresses and may have other impacts if implemented, however it is here for consideration. ...read more

Posting idea request on behalf of customer   Users currently are able to choose from three options when creating a follow-up task via Gmail: Follow-up in 1 day, Follow-up in 3 days, and Custom. However, it would save users time if instead of always having to select custom, they could create custom default follow-up times which they use frequently, such as "Follow-up in 1 month".   The customer and his team frequently create 1 week follow-up tasks to contact leads. But the customer has to constantly go to the custom setting to create such tasks.     ...read more

I just tried to build a customer report showing email opens over the last six months and the customer reporting (beta) tool doesn't let you extend past 31 days. This seems like a no brainer to me. You shouuld be able to show all data, not just emails, back to at least 12 month if not back to the beginning of your account.   Come on development this is a basic function for all reporting everywhere. ...read more

The new CSV blog export feature is great, except for one thing: under the Author column, it reports the HubSpot user who last updated the post, instead of the author name chosen in the dedicated Author field. This is especially bad because most scheduled posts have "Hubspot System" as the author in the export.   Please update the blog export to have the Author field instead of (or in addition to!) the HubSpot user who last touched the post. ...read more

It would be great if the Hubspot meeting tool did not limit you to 11 weeks - meetings that occur quarterly or annually cannot be booked with this limtation.  ...read more

Hello everyone,   My sales used to have 1, 2 or even 3 tel number before getting an email adress.   So i need more than 1 property "number tel" with the Click and Call option please ! ...read more

Hi team Could you please make it possible to add multiple emails for create contact API call?For eg if I need to add 2 emails such as blendrtest@blendr.io,test@blendr.io with create contact endpoint currently I am not able to add those multiple emails with create contact API call.   Thanks & Regards Afeefa TK ...read more

I would like to see a breakdown by device type in the conversations reporting. I'm specifically interested in looking at my chatflows' performance on desktop vs mobile, as the experience is different depending on the device and so I expect performance to differ as well.  ...read more

When I'm removing duplicates, the merge of contacts results in my contact re-enrolling in multiple workflow which send them emails (content offers and such) they requested months or sometimes years ago.   It would be nice if a merge triggered a temporary pause on enrollment (for like 2 minutes) and the contacts would stay in the workflow they're a part of, at the step they were before. This way my contacts wouldn't pay the price for me wanting to clean my database. ...read more