When our sales team logs their activity, there is no way for them to signiffy what product/service they were selling. Since all of our sales reps sell more than one product/service, when we look at the daily activity report, we cannot differentiate at the end of a day which products they were selling. We would like to see it broken down by emails/calls/notes. Please help. ... View more

We use the analytics in the timeline for various events our users do in our products. We find this helpful when the events are relevent. However, there are events that are not relevent to view in the timeline. For example, Page Views. There are no details to the page view event and it fires frequently each time a page refreshes. It tells a CRM user, nothing so why have it in the timeline?   When we are curious about another activity we have to scroll through numerous records of page views in attempt to find what we are looking for. It would be helpful to allow us to have control over what events show in the contact timeline. For reporting and list creation or other actions, events are important and needed. However, for the timeline, not everything is. The ability to control which events are in the timeline will resolve this cumbersome experience as it is today.   To note, this is not the same as selecting or deselecting analytics. It's about being selective on what events make it to the timeline when the analytics filter is on. ... View more

Do Predictive lead scoring based on a custom list of contacts the user selects (in order to score based on best customers). ... View more

It would be great to have an option which allows a super admin to standardise the properties and order details appear on the about card for all users in their team.   This could be linked to specific team, e.g. marketing or sales, or it could apply to all users. ... View more

We would really like to use the hubspot chat functionality on our website. However, it is not possible to define a different position for the chat other than bottom right. For that reason, we cannot use it.   It would be great if you could just define the chat to appear bottom left instead as an option within the chat customization.    That would be sufficient as a first step and for sure allow many more companies to use your chat at all.  ... View more

In forms there is the capability to block submissions from people using free email providers (such as gmail.com, hotmail, etc.). This is a great feature as it let's us improve lead quality quite easily.   However, this list is not editable in any way so some of the providers would need to be removed from this list in our case (e.g. some Chinese free email providers are used by businesses quite a lot as well). Would be very useful to be able to remove or add emails to this list. ... View more

I would like to request additional notification feature on slack. Currently, we only can get a notification when customer starts the chat. 1)Once customer had chat on the website, cookie is associated this contact. 2) He will be considered as existing customer. 3) When he revisite this website, the previous chat will be pulled out, so the notification will not be pushed to slack.   It will be great if we could get notifications when even existing customer restarts the chat.   ... View more

It would be great if it's possible to create filtered property or add filter to the property. For example, Number of times contacted - specific user's activities, so that user can see the total number of times contacted but it excludes specific user's activities.  ... View more

I would like to see the campaign associated with a social post on the calendar view when you hover. The goal for my team is to never share the same content on the same network more than once per week/day (depending on the network) but the issue at this point is that they have to run through every campaign in the dropdown and when they do that they can not see the frequency of other posts for that week (we only schedule 3 max per week) so let's say they move someone in one campaign to the following week -- to follow our guidelines. They cannot tell if there are already 3 (max) other posts for that week until they switch back to the all campaigns view.    This is causing an issue for us.   The solution would be for them to stay in the "all campaigns" view and allow them to see what campaign something is attached to in the hover, the click that is available right now is a slow operational option. ... View more