Great minds think alike

There is an extremely high need for more detailed logic when it comes to building forms. I would like the ability to send a user to a thank you page or to the end of a form, etc based on a certain response to a question. There is very limite possibility with form creativity and usage.  ...read more

Hi everyone, we need an alternative to Google reCaptcha to protect forms from spam. This is due to the fact, that most of our client's data protection officers disallow the usage of Google reCaptcha in the GDPR region. We had to switch off reCaptcha and are receiving massive amounts of spam on several accounts. Apart from this, Google reCaptcha also loads Google Fonts as a subservice. It would be great, if HubSpot would provide a native captcha or honeypot solution or allow us to add this programmatically, so that we can continue to use the native forms module on HubSpot pages. I know, that you can add your own captcha to any form by integrating forms via HubSpot forms API. But this is not an option when you're using HubSpot CMS professional, since you'd need server-side scripting or a separate web server. ...read more

Our social media team is thrilled that we can now schedule up to 10 images on Instagram and would like the same cability on Facebook and LinkedIn as right now we're limited to four. While we can post directly from the sites themselves (10 on FB, 9 on LI), we're unable to connect the post to a campaign, which impacts campaign metrics. It also means that we can't schedule those LinkedIn posts ahead of time. ...read more

We are using the conversations inbox view to manage a high volume of support tickets from our customers. There have recently been updates that have caused all "conversations" to appear bold - even if they are read. It would be great if we could have the conversations inbox view show only unread conversations as bold, instead of showing them all as bolded. This would make it much easier and more manageable to distinguish between what has been assigned and worked on, and what still needs our attention.  Is there any way to change the bolded messages in our settings?    Thanks,  Kamlin Davis Stellar One Consulting  ...read more

Posting on behalf on a customer: Currently specific records may have multiple contacts/companies/deals/tickets associated. Being able to filter for activities that share an association with a specific contact/company/deal/ticket would be incredibly helpful as it allows a user to sieve through all communications for the most relevant data - this will lessen time and effort required for reps and managers looking for activity associated to a primary company. ...read more

I have a client who wants to create a workflow that automatically logs an activity.  So activity logging via workflow is the idea, which has been stated before, but the others were more specifically for Meetings and Calls.   If it could be across all activity logging, that would be fantastic. The instance for my client is:   List Membership --> App Integration (That sends Post Cards) --> Log Postal Mail Activity (Image in log is ideal) ...read more

I want to turn off my sales reps' ability to edit association labels. Is this possible? ...read more

Hello HS team, I've noticed a somewhat annoying thing when it comes to managing HS emails. If we're having a conversation with multiple participants, and then someone else replies to us (without including others in the loop), like for example an OOO email - then it's no longer possible to "Reply to all" from the previous thread. You can only Forward it, which means having to add all participants manually, and this can be a pretty lengthy process if you had 10+ people in the loop. What slows it down is the fact if I copy-paste the list of all participants, HS doesn't recognize and split the email addresses, but instead suggests creating another super long email address that's of course wrong. So, we need to manually c/p each email address separately. ...read more

I'd love to be able to export the pivot table reports that I create in the report builder! Currently, I have to recreate the report in Excel in order to see the subtotals.   I was asked to create a location (city + state/region) report of one of our audiences. The report was shared internally, but not with someone with HubSpot access. It would have saved me some time if I could see the subtotal of how many users per state. ...read more