Great minds think alike

CYoung3 · ‎Sep 15, 2022

We would like to have a global setting so hyperlink colors can be set to match our brand standards. Right now if we want to update a hyperlink it has to be done manually which takes additional time for something that should be able to be set account wide.

Wordna · ‎Sep 14, 2022

Unfortunately "If a non-contact sends you a new email that is not part of an existing thread, this email will not log to HubSpot and a new contact record will not be created. When you reply to this email and select the Log checkbox or include the BCC address, your outgoing reply will log but the non-contact's original email will still not appear in HubSpot. Subsequent replies to this thread will log as long as your personal email is connected." (see https://knowledge.hubspot.com/email/log-email-replies-in-the-crm#new-incoming-emails). It is possible to forward a copy of all Incoming Emails to the HubSpot Forwarding Address using Google Workspace's Default Routing rules (see https://support.google.com/a/answer/10486484). However, the emails routed in this manner arrive at the HubSpot Forwarding Address "From:" the original Sender and "To:" the HubSpot User Account's email address. Unfortunately, the HubSpot Forwarding Address only logs emails if: The forwarded message header generated by your email client is present The email address you're using to send the forwarded email must be from your HubSpot User Account's email address See https://knowledge.hubspot.com/settings/log-email-in-your-crm-with-the-bcc-or-forwarding-address#requ... It seems to me that HubSpot could easily support the logging of Incoming Emails if they would simply process emails forwarded via Google Workspace's Default Routing rules.

WVanCleave · ‎Aug 29, 2022

It would be amazing to be able to include product line items on the payment link pages that are optional to customers. Right now, they can't opt out via a 0 quantity as a workaround either. We have our consulting services broken into tiers based on a set number of service hours. I'd love to have the ability to include a line item for additional hours as an (optional) option where they can add a quantity of their choosing if they anticipate needing more time with us for a project or the sort. I also think this would be a game changer for a lot of other companies that may want to include optional upgrade or product line items on the payments link pages. YOU CAN DO IT HUBSPOT WIZARDS! I BELIEVE IN YOU! 😀

DahliaF · ‎Aug 29, 2022

Tools exist to test the deliverability of emails before they are sent, such as https://www.mail-tester.com (which does not seem to be usable with the HubSpot platform). This could be an idea to develop to avoid spamming as much as possible, and more globally for the optimization of KPIs. It would be great to have a deliverability testing feature in HubSpot for marketing emails.

mchvatal · ‎Aug 26, 2022

Please consider adding TikTok to social for monitoring and analytics.

Shiran · ‎Aug 26, 2022

Business Units currently allows you to partition your portal into different brand on a marketing and object level, but you can still only connect one personal email to HubSpot. It would be very beneficial to be able to connect a different personal email to each business unit as not all businesses have a global email.

LuciaDeNile · ‎Aug 19, 2022

First off we need to add more countries to the list HubSpot numbers can be purchased from. Next, my idea means that the call recipient will see the incoming call showing the country code of the country the recipient is in. A HubSpot user may be calling from Spain to France and the call recipient would see an incoming call from French number.

HBruce · ‎Aug 19, 2022

We find our Sales Team creating a New Deal, then often realising that the Contact isn't yet on our databse. So they have to cancel the creation, to set up a new contact, then go back to create a new Deal. It would be extremely benifical if we were able to Create New Contact within the Create Deal form, similar to the function Add+ when associating records.

CateDuarte · ‎Aug 17, 2022

Hi, I have a customer that has asked if there is a way we could force the order of the folders/products in the product library. I understand have the most used/popular on top would speed up the data entry.

RamonaRuemelin · ‎Aug 16, 2022

Hi community, hi team Hubspot, today, users can choose their language and subscription types in the Preference/Subscription Center. Sometimes though it's not visible to them, why they don't get emails even if subscribed to certain groups. It could be there they are considered as unengaged or unsubscribed. What if we could display the "subscription status" in the Preference/Subscription Center? What if - before the subscription types - there was a button either showing a contact is subscribed (meaning is subscribed & considered as engaged) or showing that they might not get our emails and then giving an option to re-subscribe/re-engage via one click. E.g. like this: A click on the (here displayed right & red) botton could trigger either a transactional and/or a marketing email to confirm the re-subscription/-engagement based on current settings. We have already set up a workflow for those emails in our company, just no option for the user at the moment to have visibility or control into that. Any thoughts from this round? Kindly, Ramona

Great minds think alike

Global Hyperlink Color

Logging Incoming Emails Using Google Workspace's Default Routing Rules

Optional Line Item or 0 Quantity in Payment Link Pages

Creation of a delivrability tester tool

Please add TikTok to Social Media Tools

Option to have more than one 1:1 email address on Business Units

Outbound phone numbers to dynamically update based on the recipient's country

Create a New Contact whilst Creating New Deal!

Product Library - define products and folders order

Preference / Subscription Center: Give more visibility & control into subscription status

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