Great minds think alike

We had this feature in Intercom chat and both customers and agents had fun using it. It helps to make the conversation more friendly. ...read more

Many tools allow for auto-pausing sequences and it would be great to have that in Hubspot's tool! Out of office reply's are often and if it would pause until the prospect returns when someone replies that they are out of office until x date. ...read more

When you send an email from a Company, Contact, Deal or Ticket record, you have the option to create a follow up task. It would be great if this functionality could also be available when sending an email from within the Inbox. ...read more

We have several users who don't have the sales professional license and I would like to assign them up to 5 templates. My understanding is they only have access to the first 5 templates created and assigning templates isn't a product feature. Is this on your road map?  ...read more

Currently, whenever we make reports, the data visualization randomly selects a different color legend for every dimension and it's broken down values.   When I give presentations on data using reports, I prefer to have all colors that represent data to be consistent across each chart. This is a fairly standard practice.   As it currently stands, when presenting multiple Hubspot charts, both the audience and I have to stop and check the legend between each report to reevaluate what data each color is assigned to. This is even when the chart is about the exact same data!   This makes presenting data very confusing, time consuming, and non-intuitive.   For this purpose, please update Hubspot reporting to allow users to select the colors that represent data in custom reports, and be able to keep this setting persistant across reports. This change is simple, but very important for anyone who presents data ...read more

I am looking to log out users in HubSpot if they are inactive for 30 minutes. Sometimes it is very difficult to work with a hubspot in the support mode for several users, I would very much like to automatically log out users who are inactive for more than 30 minutes. ...read more

Within the Page settings we can add header/footer html code for pages, blog,... However for your Knowledge Base subdomain you get the message:   "Any changes you make won't be applied to your knowledge base pages"   We have a use case with a client for this and solved it messy by injecting the needed javascript validation code using GTM in the knowledge base (which is dirty as **bleep** and shouldn't be the case).     ...read more

Hi everyone! I would like to suggest the following improvements for the recycle bins:   Add the name or email to the recycle bin of the user that deleted an object (contacts, companies, deals, tickets, or engagements). Add a search box in the Recycle Bin (contacts, companies, deals, tickets, or engagement page) so that in case someone bulk deleted a batch of records that included by mistake one that didn't need to be deleted, it is easy to find. Include the number of page in the Pagination Menu at the bottom to know the page we are on. Have an export button there so that we can get a document to keep track of the objects (contacts, companies, deals, tickets, or engagements) we have deleted. Add the "Manage columns" option that is available in other parts of the tool. (See Screenshot).  Add the same filters used in the index pages to restore specific contacts based on an object property (See Screenshot)   ...read more

There should be a way within the contacts profile to see how their lead score changes over time based on activity. ...read more