Great minds think alike

I would like to be able to add a workflow step splitting the enrolled contacts by lots of x contacts. Like an if/then branch but instead of looking for property values, it counts the number of contacts that took a path, and when this number is reached, they are routed to the next path. ...read more

I'm looking to use forms externally where there's the potential for 500+ options on a drop down. The current function would make this tedious to find the option you're looking for each time you use it.  Most websites facilitate a search/drop down combination like the one presented below.     ...read more

Posting on behalf of a customer's use case:    They would like  to create a new ticket from an reply email from customer. The reason being that they manage their orders with "Order" pipeline and can get separate orders to same email thread. Then if every email would create new order (ticket), it would help them to track and manage orders in production. ...read more

Our ecommerce catalogue is connected to Hubspot and I'd like the ability to send the details of a product to a customer via Hubspot live chat. I'm thinking a thumbnail image, product name, and website URL.   I see these being inserted into the chat the same way we insert snippets or documents. ...read more

Requesting to have the ability to auto add the internal chat comments between support reps to the ticket notes. Sometimes there is important information being discussed in the chat comments that is relevant to the ticket resolution, however without going into each chat to review the internal comments and manually adding it to the ticket notes, this information is lost. It's also an additional step for our reps that, if automated, would save a lot of time for our reps. ...read more

When associating a company or contact to a ticket, it would be nice that when you click the "Add" button, it automatically takes you to the box. It's an extra step to have to click into the box and then start typing.    Thank You ...read more

I used to have reports that contain a list of url links. I created in Hubspot the same type of report. It is a table with some columns and in two columns I present a list of url links. The problem is that the link is not clickable and neither possible to copy the link to past in a new window. The idea is simple but very important for this type of report. To permit that links are clickable. I believe the answer is in the property type. If we have a property that is a url link field instead of a single line field, the issue should be resolved.  ...read more

The phone number section on the left side has an annoying popup now and I was wondering if it can be removed. I need three steps instead of one to make any changes now or to even just copy the number I see there if necessary. It was OK before, I don't know why they decided to make it more complicated. ...read more

Could we get the ability to export ad data day by day? Thank you. ...read more