Great minds think alike

I successfully managed to connect my Inbox and install the Add-in for Outlook 365 Web as well as the Extension for Chrome.   I successfully logged and tracked an Email in my Hubspot Contacts.   In the settings for the Add-in for Outlook 365 Web I can turn on tracking and logging per default.   But in order for those defaults to apply when I create a new mail, I always have to click the more options button (...) on the bottom of the edit window and then click the Hubspot icon. That makes two clicks per each message I write just to have tracking and logging enabled for this one message. Is that really the way it works? Is there no way to just turn on tracking and logging for all mails?   That seems insane and very much error prone.   Thanks in advance for your time and your help! ...read more

Marketing teams need to manage their process as a set of discrete steps. Today you have already build a kanban tool for sales and managing the sales process why not extend this to marketing allowing marketing teams to define there different process in Kanban boards you could then link these to the different marketing tool you have. Example Process for managing content Research > Draft > Review > Publish or Brainstorming > Researching > Drafting > Reving > Revising > Publishing > Promoting > Learning   Just as you can define different sales process you could define different marketing process you could even link these to automation over time.       ...read more

Hello. When setting up a new user I'm noticing that I have to connect the user's calendar in two separate places. I first connect via Settings --> Sales --> Meetings. Then I have to go under Settings --> Integrations --> Apps.    Is there a way to only connect once?        ...read more

I would like to know If I can edit the top menu in my account. This is because, I am using the Hub Spot for my NGO. For instance, if I could change "Marketing" into Consultation and Sales into something else, and for instance where I have "Companies" change into "Organisations". Thank you ...read more

I'd like to suggest adding a feature where you can see all deals that do not have a pending task associated to them. ...read more

A good idea would be allowing an API for Advanced Menus, so that be cloned/accessed with a script   ...read more

A notification when a planned Social Media post could not be posted automatically.   For Example: "Attention, Facebook post was not published: Image rejected."   Thanks! ...read more

We struggle to onboard additional people in Hubspot (e.g. devs that provide Tier 3 support). Reading the hubspot timeline can actually be very hard if you jump on a ticket after there have been many emails going back and forth.   A key problem is the inconsistent chronological order as described here (https://community.hubspot.com/t5/HubSpot-Ideas/Order-of-Email-Threads-Should-be-Newest-First/idi-p/252411). But you an probably do more for this. Potential solutions:   Chronological as in Conversations Inbox Display messages the same way as you do in the conversations inbox. There, you have clear chronology.     Show Emails as Chat stlye bloobs Provide an optional setting, that formats the emails rather as chat style message. So every email from us (company) is on the right side in a box and every message from customer(s) is on the left side in a different color. This would need some interpretation of emails (e.g. Zendesk creates a separation line between every message in the emails).       Chronological as in Conversations Inbox with Color Code A variant of this would be to keep the email chronological type of display as in the conversations inbox, but color code the messages from them / from us.     To easily roll out, you could have settings, that toggle on / off the new display style and see how many people switch? ...read more

Instead of having every single rely in a thread come up as a single event in the activity feed, it would be helpful for it to recognize the same subject line and condense it all into one card.  ...read more