Hello, The issue of assigning an email to just Someone is a bit of a bugbear of mine even though I understand why it happens. It would be much better to at least be able to identify the main recipient of an email even if the system ignores those cc'ed or bcc'ed. However, in the meantime, I have a related question. Why can't one manually edit those details? In short, I really like the Activity Feed but it gets spoiled when it's full of Someone after Someone. Why not facilitate the manual editing of this information? In other words, allow a user to replace Someone with say Mary Smith when it's clear that that's who the email was sent to. Might be harder to do if an email was sent to more than one main recipient (I rarely do this) but it would be a start. Please let me know if there's any way this could be done. Thanks.
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