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Dear Hubspot - we love being able to edit Deal and Contact properties on the fly via mobile.  A big part of our Hubspot buildout uses the custom object builder.  It sounds like you can editvia mobile for Android, but not iOS, which is view only.  Can we show some love to the iPhone users out there?? ... Afficher plus

As part of our quest to improve brand awareness reporting, I would like to automate data gathering of brand mentions across social channels so we can quantify and report on that metric each month.   While I'm dreaming, it would be great to capture brand mentions for the competitors in our competitor set, too.    And why not capture monthly brand searches on search engines, too (perhaps through a Google Search Console integration)? ... Afficher plus

We want the ability to apply conditional logic to prevent (or specify) line items from being selected based on company criteria. For example, if we have identified the company as Government (in a field) only the line items relating to Government should be a choice when creating the deal. ... Afficher plus

It would be of HUGE value to have the ability to add a checklist on a service ticket.  I have several use cases:   1. We utilize service tickets to track our product implementations.  Because there are way to many steps in our process to have them reflected as a ticket status, it would be great to have the ability to embed a checklist on the ticket to track steps and things that are completed as a part of that ticket.   2. When we are supporting our customers on some issues with a service ticket, there are some known steps that need to be completed with them before the ticket can be closed.  It would be great to have a checklist that the user working the ticket could mark things as complete.   Ideally for both use cases, I'd love to be able to have a snippet that would then populate a note on the ticket with this checklist.  I was hoping to utilize a work-around by having a snippet that is a pasted Excel grid to update manually with text, but the grid isn't supported in snippets or notes. ... Afficher plus

Currently, sequence filters have to be toggled everytime the sequences tool is accessed. It would be great if we could have saved view options (like we see in contacts) when accessing sequences. For example, instead of the only default view being 'Owner: Any' there's an 'Owner: Me' option, etc.  ... Afficher plus

This would allow people who use Facebook for lead generation to use HubSpot to manage their chatflows. Currently this only works for a facebook PAGE.   One of the problems is that facebook groups don't allow facebook pages. Kind regards, Lukas ... Afficher plus

In the conversations inbox, you can connect multiple forms, but the default subject line is "Form Submission 21.10.22" (localized date) for all forms.   To make matters worse, the subject line is collapsed by default and it doesn't show at the top of the page the way a ticket does.   Have an option to set a default subject line for each form configured in the conversation inbox - bonus points to include personalization tokens and allow the same option for chatflows.   Who - all tiers, conversation inbox users What - avoid spam folders and send emails with subject lines that make sense Value - not have to worry about changing the subject line every time         ... Afficher plus

If someone books a meeting through the meetings link in a sequenced email, it counts towards the meeting rate for that sequence. What often happens for my clients though, is that the prospect doesn't book a meeting using the meetings link in the first two sequenced emails sent, so the sales rep gets a task to call them - on the call, they're able to schedule a meeting.    That calling task is part of the sequence, and often there are additional emails and call follow ups scheduled after it is completed. BUT if you book a meeting while on a call with someone, the scheduled meeting won't be attributed back to the sequence even though the contact is still currently enrolled in the sequence and the call that led to the booked meeting was an action from the sequence. This causes 2 problems - inaccurate meeting rate reporting for the sequence, and contacts stay enrolled in sequences even though they acheived the goal - they just achieved it over the phone rather than through email - requiring sale reps to have to create supplemental reports and to remember to manually unenroll the contact from the sequence.   Please make it possible to attribute booked meetings from call tasks to the sequence's meeting rate - it would be great if sales reps had the power to choose. Like an option to tick when booking the meeting would appear saying something like "hey this contact is currently in a sequence, did this booked meeting come from an action in the sequence" (if yes, the meeting would get attributed and they'd get unenrolled from the sequence - if not, they stay enrolled and the meeting doesn't get attributed)   Also would be nice that even after a sequence ends, if someone books a meeting using a link from one of the sequenced emails later if that could get attributed back to the meeting rate of the sequence, but I already saw there's an idea out there for this.  ... Afficher plus

This is really strange - the option to automatically assign companies doesn't allow us to choose whether to create or not to create new company records if it company doesn't exist.    We desperately need this option because we are syncing with SalesForce and all our new leads come from HubSpot forms.   Companies are being synced with SalesForce Accounts object, and only sales-qualified leads will have an account/company record created for them. There's no need to create a company/account reccord for each new lead that comes in HubSpot or SalesForce as that will skew our leads management process and fill our CRM with Accounts/Company reccords that will probably never be used.    It will be awesome if we can get this option to chose whether to create or not to create a new company reccord when the auto associate option is turned on. ... Afficher plus