Great minds think alike

Since HS has lots of limitations regarding custom reports on form submission dates, I would like to request the feature to be able to report on "added to list" date properties at least?    We're dealing with lots of "re-enquiries" of cold leads, so reporting based on contact create date is useless.  This is why we're looking for a solution to be able to report on the "re-enquiry" in a simple way.    This is urgently needed, has been requested multiple times but no action has been taken on the hubspot side.  ...read more

We would like the ability to create reports based on the counts of associations, and not the count of distinct ids with the specific label. This will help us ensure data quality in the system and allows us to visually confirm in the reporting tool that our external sync is working as expected.   We have scenarios where there are 3 Contacts with the association label "Admin" to the same 3 Companies. In total there are 9 associations. Thing is, the report will either display the count of contacts or count of companies, and so, if a single contact is associated with 3 companies with such label, the count is 3, despite there being other contacts with the same association label. Currently the report build doesn't have a way to sum up Contacts AND Companies with the total 9 associations with such label.   Similar idea: https://community.hubspot.com/t5/HubSpot-Ideas/Counting-a-number-of-associated-objects-depending-on-a-specific/idi-p/879064 ...read more

Hey team, submitting this on behalf of our customer. Right now we have Breeze that helps to generate ticket names for us but this can only be done if we click on th AI icon. It'll be great if we can have the ticket names automatically generated without having to do so! ...read more

It would be great if it were possible to add lines of code in the internal comments section in Help Desk.   Here is an example of how the Jira Service tool works. Create an internal comment and insert block code and there's even an option to select the language.     This way it would be easy to view and copy code without needing to download or open a bunch of files.     ...read more

Given the deluge of people leaving Twatter to join BlueSky, can I suggest adding a standard BlueSky icon to the portfolio? ...read more

HubSpot currently does not allow "is less than" or "is more than" filters for specific email activity date refinement.   Reason to request this change is to solve for a nurture stream workflow with a weekly enrollement that sends 1-3 dynamic marketing emails. I need to set a branch specific to if someone clicked the link in an email sent earlier in the workflow. I can add the "Marketing email activity" filter for "contact clicked a link in email" but I need to refine to is less than 7 days ago. Problem is that someone could re-enroll and they could always qualify for the branch if they have clicked the link during a previous enrollment and not the current enrollment.     ...read more

Please add a feature for Hubspot email inbox.  I need to be able to BLOCK email addresses directly in Hubspot, so they they don't go to the "unassigned" inbox or the "spam" inbox.  I want to COMPLETELY BLOCK certain email addresses and certain domains. ...read more

It's a significant gap that although a meeting duration is set (30, 45, 60 min) automatically based on the calendar integrations or bookings link, that I cannot leverage that duration in reporting.    This is an enormous gap when it comes to measuring sales performance and efficiency, resource planning for sales, implementations & account management and for RevOps to evaluate overall performance.    The metric is there and logged in the timeline, but not available in reports.   It would be valuable to understand the amount of time GTM teams are spending per week on meetings, as well as total meeting time with a customer, or the analysis of total meetings (demos, etc) required to successfully close a deal. Meetings are vital component of our sales touchpoints. This right now would be all too manual if I had to scroll through every record to count the number of meetings (and duration before close). This is a critical component for oversight + planning as mentioned, especially in a remote sales environment.  For a customer with a set number of hours of support or training, this has to be manually monitored since we cannot report on it. We aren't able to easily monitor    Appreciate the consideration! ...read more

In October of 2024, HubSpot sunsetted the ability to create 'any stage' reports. With HubSpot's current reporting capabilities, there is no way to replicate this report type. It would be much appreciated if HubSpot brought back the ability to create 'any stage' funnel reports.  ...read more