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I wanted to suggest a potential feature enhancement that I believe could add significant value for marketers using HubSpot's email tools—particularly for campaign tracking and performance attribution. Currently, while we can manually add UTM parameters to links in marketing emails, there doesn’t appear to be a way to dynamically insert contact-specific information (such as First Name, Last Name, or Company Name) into those UTM values, particularly within parameters like utm_content. For example, our goal is to be able to generate personalised URLs in the format: https://www.domain.com/utm_source=email&utm_medium=referral&utm_campaign=spring&utm_content=[firstname]-[lastname]-[companyname] Each recipient would then receive a unique link with their own identifying info inserted into the utm_content field—something like: ...utm_content=John-Doe-ACME This would be extremely helpful for tracking who shared a link and attributing traffic or conversions based on the specific contact that forwarded or promoted it—almost like lightweight affiliate tracking within email. Feature Request: We’d love to see the ability to use personalisation tokens (e.g., {{ contact.firstname }}) directly in link URLs, including within UTM parameters, and have those tokens dynamically rendered at send time—just like they are in email body text. Ideally, this would also integrate cleanly with HubSpot’s existing email tracking and analytics. Please let me know if this kind of functionality is on your roadmap, or if there are any current workarounds we may have overlooked.   Regards (submitted on behalf of a HubSpot customer) ... Exibir mais

When I create a Team View, it's very misleading and leaves a lot to be desired to truly customize the views. Apparently, you cannot customize cards in the middle panel, but only in the left panel. My idea is to make all cards and fields truly customizable when you want to create team views. This would build many efficiencies for each team. ... Exibir mais

With larger, higher-resolution monitors becoming commonplace, the Sales Add-In for Outlook needs to be updated. Currently, the add-in text is huge and is not readable for users, making the Add-In unusable if their display scaling exceeds 150%.   Either make the text size auto-adjust to fit the window, allow choosing different text sizes or allow the width of the plugin to be modified.      ... Exibir mais

Would it be possible to add column customization options to the Forms list view in HubSpot? We manage a large number of forms and are currently restructuring how we track leads by grouping them into campaigns. To support this, it would be extremely helpful if the Forms list view could display: Whether a form has an associated workflow Whether a form is tied to a campaign (and which one) This would allow us to quickly identify any forms that are missing workflows or campaign associations without needing to click into each individual form. ... Exibir mais

We recently enabled the bot filtering setting within Hubspot to showcase more accurate email reporting metrics. However, we also have a Domo integration, and noticed the pre-bot filtering metrics were still being passed to Domo. According to Hubspot support, there is no functionality to include the bot filtering data with integrations. However, we had a newsletter in March that seemed to pass over the bot filtered data, which is odd that it appeared to initially work, but didn't for our April newsletter metrics, which included bloated bot reporting data.   Has anyone else encountered this, or have a workaround to get bot filtered data with a integrated reporting tool like Domo? ... Exibir mais

I'd like to request a tool or filter to display deals that were enrolled in a certain workflow ("workflow membership" should be a deal filter) ... Exibir mais

The "language" field of a contact in Bexio isn't available for synchronization with the Hubspot-Bexio integration.    I checked with Bexio support and this is their answer:    This information is already available from the fetch list of contacts (documentation here: https://docs.bexio.com/#tag/Contacts/operation/v2ListContacts) or the fetch a contact (documentation here: https://docs.bexio.com/#tag/Contacts/operation/v2ShowContact) endpoints. In both cases the “language_id” contains this information. As this is an identifier, it will be a number that then needs to be compared to the list of languages found with the according endpoint (documentation found here: https://docs.bexio.com/#tag/Languages).   Dear Hubspot team: Can you please add this field to the Hubspot-Bexio integration? Many companies work with customers in different languages and rely on this.  ... Exibir mais

I need a way to view and edit properties of the primary associated company directly from the contact record.   I just discovered the new feature that covers some properties (12 features can be displayed maximum), but ideally, I would like to have a card on the contact record where I can select the associated company (defaulting to the primary one), and then see an iframe-like display of the company’s properties—specifically those that I’ve preselected.   ------ New features looks like that: Handling is suboptimal, but would be ok. ------   Our use case ist the following: Our Sales team does outreach from the contact records but the info we select and research to qualify a company is always in the company record. So to have a more seamless experience we need the editable company records on the contact view.   A possible workaround: Create features on contact records which synchronize with the primary company. BUT that has its disadvantages: We have certain individuals who are affiliated with more than just one company. So when working with them we need to edit company records of differen companies.  BUT #2: When we have more than one contact per company we need to select the primary info that overrides the other info. And after a lot of trial and error the only way is to only update the company info and don't collect data on contact record.   Concerning the handling an iframe-like feature would be greatly appreciated. ... Exibir mais

In the create ticket form in in the helpdesk (the plus-icon), I would love to see the correct matching pipeline.  For example: 1. Automatically based on the which user is creating this ticket. For example if the user is from team Belgium, automatically Support Pipeline BE should be the first in the dropdown of pipelines. If the user if from team the Netherlands, then Support Pipeline NL of course should be the first.  2. Or the possibility that we could set-up which user belongs the which team emailaddress connected to the Helpdesk. In this case HubSpot can see based on that, which pipeline should be on top of de dropdown 'ticket pipeline' in the create ticket form. This will prevent making unnecessary mistakes which can cause much more work and incorrect reporting data.    ... Exibir mais