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Hello Community  I was told that the default booking/scheduling page url could be personalized./FREE Verison   However when one clicks on the folder and scheduling feature --it loads automatically AND it does not tell you how to edit it right away.    I need to either delete the default page or rename the url   how do i accomplish this? Thank you ... Afficher plus

Hi everyone, I hope you're doing well. I’d like to know if HubSpot offers an option for super administrators to easily view the record customizations (with properties specific to each team, different layouts, specific data groups, etc.) created by individual users or teams. This feature would greatly simplify my work, as I’m one of the people responsible for the company’s CRM. We have different teams in the system, each with specific needs, which requires custom views. However, when making these changes, I am unable to see how the model was configured before granting access to the specific user or team. Currently, I have to configure the views with the person, ask them to log in to the system, and inform me if everything is correct, which makes the process quite inefficient. It would be very helpful if there were a feature similar to the email marketing preview, where we can see how an email will appear for a specific contact before sending it. Thank you in advance, and I look forward to hearing from you! ... Afficher plus

I am trying to set up an auto email reply for any emails sent to our Support address and I'd like to send a different email depending on what time of day it was received.    For instance, if it's received during business hours, we'd reply with something like "we reply soon" and, if it's recieved outside of business hours we'd send something like "we'll reply on the next business day".    I tried modifying the workflow settings only to run at certain times of day, but that just delays the email send until the start of the workflow time frame. For instance, right now, if we receive an email, the sender gets both auto replies. The first one is received right away and the next one is received when the next workflow timeframe starts. So they get both messages which is confusing.    The workaround, I guess, will have to be a generic email reply that applies to both inside and outside of business hours... but that seems kinda lame. 🙂  ... Afficher plus

Invoices currently display the full pricing that the customer must pay, however if a partial payment is made, the new invoice still reflects that same full pricing still which can be very confusing for the Customer. It seems to be a redflag and I am hesitant to even click pay now at this point as I am frustrated that it doesn't show that a payment has been made previously.  ... Afficher plus

The ability to add a link to a website not hosted on HubSpot when posting on Facebook would be very helpful. ... Afficher plus

We would like the ability to make the chat flow visible or not visible for certain countries, as well as to change copy flows, etc., for different countries. ... Afficher plus

Would like the ability to import a custom voice for the narration feature. We have a couple individuals who are the face/voice of our organization and content (blogs, podcasts, etc), so it'd be nice to have the narration in their voice rather than a generic AI voice. ... Afficher plus

HubSpot has removed the ability for company users with Account Access permission to see all company tickets in the Support Inbox.   This is a terrible decision on HubSpot's part. We have 20 people at our agency and any one or small group of them could be communicating with HubSpot support across any of the 60+ accounts we service. It's not practical to forward messages to the whole company on such matters. Furthermore, we have now irrevocably lost access to the ticket history for any team members who have left the company.   HubSpot support team, imagine trying to do this for your own ticketing system and if you couldn't see prior ticket history coming in cold to service an account. Please fix this! (It's fine if it's just for Super Admins, we just need to be able to see the history somehow.)   ... Afficher plus

We are wanting to use the marketing calendar for keeping track of client specific outreach.  We have found that the emails are showing up on the calendar for publish date, rather than the date they are actually sent.  We would love to see a way to organize this outreach by calendar date of when it is actually going out, rather than when we are creating/publishing. ... Afficher plus