Currently, when creating quick replies in HubSpot, users can insert text, images, and links. However, there is no option to add a button that directly links to a specific URL. This feature request proposes an enhancement where users can include a call-to-action button in quick replies that redirects recipients to a designated webpage with a single click. Instead of pasting a long hyperlink in the text, the button would make interactions cleaner, more engaging, and more user-friendly. For example, a customer support agent could use a quick reply with a "Book a Meeting" button leading directly to a scheduling page, or a sales representative could include a "View Product Details" button in a response. This improvement would help teams work more efficiently, improve user experience, and increase conversion rates by facilitating seamless navigation. This feature is designed for customer service teams, sales representatives, and marketing professionals who frequently use quick replies in conversations with leads and customers. Their goal is to streamline communication by allowing quick replies to include a button that directly links to a specific URL. This would save time and enhance the user experience by reducing friction in navigating to relevant pages. Adding a direct link action to quick replies would: Improve efficiency by reducing manual steps for users. Enhance customer experience by providing instant access to relevant resources (e.g., booking pages, knowledge base articles, product pages). Increase conversion rates by making it easier for leads to take immediate action. Maintain consistency in responses by ensuring the correct links are always used. Thank u! I hope this is useful
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