Great minds think alike

We are looking to send polls through email without the addition of a CTA/landing page. We would like there to be a function that allows a poll to be created in the body of an email, and that also tallies all the responses in an orderly fashion. We have used the CTA/landing page option in the past and it just isn't as seamless.  ...read more

Our clients often send emails about existing issues but email us via a new email thread. This means that the new Conversation in the Inbox is not associated with the existing Ticket in which the issue is being discussed internally.   Right now, to associate this new Conversation, our agents have to click into the Contact Record, find the new Conversation in the activity log, and associate this new Conversation to the existing Ticket.   What we would like is for the ability to associate the new Conversation to an existing Ticket without the agent needing to leave the Inbox.   You can see existing tickets that are associated with the Contact from within the Inbox but there is no way, from the Inbox, to associated the Conversation with any of those existing Tickets. The only way to do this is to go to the Contact or Company record and associate it from there. ...read more

I'd like to request an in-app feature in Hubspot marketing email to print or export directly to PDF without reformatting the email. ...read more

The idea is to have a Multiple Select Drop-down, which can enable a form visitor to select multiple options for a property by clicking on a dropdown and searching for an option. This would essentially be an altrenative for Multiple Checkbox Field Type, for when there's too many options in the property.   I've recently faced this issue, where I have a Contact Property field with about 250 different options, with the ability to have multiple options associated to the property. I need to insert this Property into one of my forms, and I find that having this property as a Multiple Checkbox means that the form becomes extraordinarily long, and I have to make the user scroll through each and every option to find the ones relevant to them, along with scrolling through all the 250 options to get to the next form field.  This makes for an incredibly bad user experience on the form, and I'm bound to have an insane bounce rate due to this. There seems to be no other usable alternative as of now. I'm using a multi-select dropdown in my Jotforms at the moment. As much as I'd love to move all my forms to Hubspot, the lack of this field type makes it quite difficult for me.  The form I'm using now looks like this:  ...read more

It would be great if you could export the duplicate contacts list to a .CSV- or .XLSX-file from the new "Manage duplicates" feature in Hubspot. As of now, it is only possible to review the list in Hubspot itself. ...read more

when we add new contacts we make separate contacts for people like families, friends, etc. I think it would be a great feature if there is a way to link two contacts together. ie: if we add contacts for a married couple, the contact info on husband (A) will contain a 'field' where it can show who he is associated with; In this case, it will show his wife's name (B) info. When we click his wife name, it will automatically open a page with his wife's info page.   I think this will be great in finding associations not only in companies, but network through families, business partners, etc. Plus making it easier to find will certainly an advantage for a Hubspot user. ...read more

We need this option! Unless we send from Gmail, we cannot "unsend" from Hubspot. Using HubSpot to send emails is a better option for me and I need a way to "unsend" from the platform.  ...read more

Feature Request: When using LinkedIn Sales Navigator integration, be able to log LinkedIn messages into Hubspot, wether those are from a LinkedIn chat or LinkedIn Sales Navigator chat. The messages could be automatically logged-in with an automated syncing option.    1. This feature is for Sales. 2.The goal is to automate the sales process as much as possible. 3.The value of this feature is time saving. It would solve having to log manually all conversations in LinkedIn into Hubspot (with all the copy-paste and having to do that everytime you send or receive a message from one of your contacts; even if you are doing it from a mobile device). 4.Salesforce enables logging the LinkedIn messages into the CRM  ...read more

Hi there!   At the moment, there isn't any option to exclude employee activity from counting towards forms analytics, marketing email analytics or campaign analytics.   For the general web analytics this can be done by excluding IP addresses, however not for other tools in HubSpot.   Why is this important? There needs to be a way to test conversion paths (click marketing email, submit form on page) without skewing the conversion rates before even launching a campaign. (Deleting contacts after testing doesn't do the trick, they still remain part of the email and form analytics.) Especially in larger companies with a lot of employees testing assets, this makes forms and email analytics unreliable.   Thank you for looking into this. ...read more