Great minds think alike

We need a way to access the Hubspot User Permissions by API or Webhook.  This info would be sync with other internal systems, but making Hubspot the owner of that information - quite similar to what is available at Salesforce Roles.  ...read more

My goal is to send messaging to people who have interacted with Hubspot videos. I am requesting Hubspot develop a way to create workflow/list enrollment criteria based on video views and/or video retention.    ...read more

We have set up an external chatbot using ChatScript and some AI, it responds via a REST API. We send it additional info like an access token for the currently connected user, which we use for server-side interactions (.e.g check the delivery status of an order etc.).    We'd like to be able to plug this into the hubspot system in a way that would allow us to branch over to the hubspot live chat for the use cases where the bot is unable to respond.    - Posted on behalf of customer ...read more

Allow us to create properties and set character limits. For example, if a user ID only has 6 digits, then to create a property that will only allow 6 digits to be submitted.  ...read more

Our team, heavily reliant on HubSpot, has switched over to a terminal server environment. Unfortunately we then discoverd the outlook plug-in is not supported in terminal server environments?! We are in a pickle, to say the least. Please, could you look into developing the outlook plug-in for remote desktops? ...read more

We are using the topic cluster tool, and it would be helpful to export all clusters with all urls to excel or csv format. ...read more

I would like if there was any way to create a report on which lifecyclestage the contact was created by which campaign. Also a campaign funnel report.   ...read more

When doing HubSpot implementations for our clients, we like to set up views: views for the business development team to display hot leads, views for management to display contacts/companies with deals, etc.   The issue arises when a particular employee—or group of employees—needs a specific view. This, in and of itself, is not an issue. We make the view for them, show them how to add it, and we're done. The issue is when something in the view needs to be changed: maybe the order of columns, the inclusion of columns, the removal of columns, changes in filtering, etc. Only the single HubSpot user who created that particular view has the ability to save any edits to the view.   Every user who has access to the view can use it and make edits to columns and filters; however, their changes to that view are not saved if they do not own it and actively save those changes.   This means it is the sole responsibility of that single HubSpot user to make those changes, which is needlessly cumbersome. While I know this may be asking a lot, explicitly giving users permission to edit your view—maybe distinguishing between who has access versus who can actually edit the view—would be really nice.   If the owner of the view is unavailable, the only recourse for you would be creating a new view of your own—which is a totally valid solution—but isn't very practical if all you're doing is making slight changes to the view. ...read more

Hello support,   It's been so time consuming to search a specific contact in your sequence activities. For example, I have hundreds of contacts being enrolled in my sequence. Then I have to find a specific contact just to check on it, but there is NO search functionality in your sequence! I mean, when you want to locate the contact, you have to browse every page just to check on it. That is soooo lame.   Can you please update this function? It's very helpful to users.    Jen ...read more