Great minds think alike

Migrated from legacy ideas forum with 94 votes.   As it is now, timeline can only be viewed in Hubspot but not retrievable from the API. Suggestion: Please make it possible that we can retrieve the datas such as datetime and activity itself from API Reason: these datas are highly important to be analyzed and we need to analyze them with much more analysis logic. ...read more

Hi there,   I was wondering if there's a way to resize the HubSpot chat function? From what I can see there's no way for me to shrink or increase the size of the chat widget.   Can be pretty inconvenient if you want to resize the widget to the size of your choosing. ...read more

It would be really nice to be able to target a deal in a contact-based workflow using its Deal ID.   We have contacts that have multiple Deals that are active in the sales pipeline.  We want to follow up on those deals via a marketing email, and have the contact respond by clicking a button. (For example: "I'm still thinking about it" OR "I made other arrangements").  Currently, there isn't a straight forward way to target which Deal to take action on based on the email recipient's response.  If we could identify the Deal by its Deal ID in a contact-based workflow, it would be easy to do:  If the response is "this" then change the Deal Stage of the Deal with Deal ID of "this" to "something else". ...read more

We would like to be able to set a default location for meetings so that when a new team members join HubSpot and connect their calendar, their default meeting link automatically includes a location (in our case Zoom).  ...read more

Allow for customization of HubSpot call out boxes in the Help Center to align with companies' brands. The ability to change this helps us build consistency across all of our published content.   Screenshot of call out boxes ...read more

Allows users to log activity,meeting and calls for other users and can be change whenever they want to. ...read more

Our team record a lot of valuable information in the comments section of our 'conversations', which is not visible in the customer profiles. Sadly, once the conversation is closed, this information is lost for future reference without having to dig through hundreds of emails to fin it, and you only go looking for the information if you know it existed. Therefore the team could be missing valuable client data without even realising it. It would be great to somehow include the comments in either the email threads or as note attachments, anything that helps to quickly identify the customer's history in the one location. ...read more

Hi Every One,   this is my first idea post... I don't know really how it works, so please excuse me if some elements are missing.   So, I would like to manage at least 2 languages per product that I use in my quotes. In my case I edit quote in french for the French market, and in english for the export market. In France quotes have to be in French. Otherwise quotes have to be in English.   When I edit a product, the description is in English. So when I edit a quote in French, the product description is in English. How can we manage multiple descriptions per product? One description for each language. The right description would be chosen according to the language chosen for the quote.   Hope it's clear... don't hesitate to ask me more elements !   Have a nice week !   Pierre ...read more

There's a default meeting link available in HubSpot Sales Document. But, not all users are using HubSpot's meeting link. It'd be great if this meeting link option can be further customized - for example allow it be integrated with 3rd party app like Calendly.  Submitting on behalf of customer - Samuel   ...read more