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It would be amazing if we could edit the fields.json in the design manager, we could have an advanced edit fields in the actions drop down or something. Or maybe under the settings there could be an advanced option to allow you to view json files in the design manager. This would be super useful to go along with the copy json field as we would be able to past json in modules without having to download it through the cli. I know this has been asked for multiple times in the developer slack ideas channel ... Mostrar más

Hey there,   It would be great if there is an option to de-duplicate the export files of our reports, as these duplicates are resulting in inaccurate totals. Understand that this is due to associations but it would be good if we could also opt to de-duplicate before exporting. Thank you. ... Mostrar más

  Our company has a general information inbox (info@company.com) to which over a dozen people have access, most of which are not on HubSpot. The inbox is synced with HubSpot, however, I am unable to send alerts/notifications to it unless I create a user account for it.    I would rather not create user accounts for generic inboxes, especially when it is already sync'd with HubSpot. As it is sync'd, there should be an option to send notifications/alerts from workflows straight to the inbox without having to mess around with creating a user account for it.   It could be included similar to a team, 'send to channel'.    Please consider it, I've got a few other general mailboxes I'd like to set up on HubSpot but it's not worth the hassle of making more user accounts for them. ... Mostrar más

Since HubSpot have an integration with Atlassian, and Jira projects specifically, users expect to receive notifications whenever the data transfers between systems.   Right now Atlassian-Jira have the capabilities to aggregate Ticket Notes and store it in the Comments section. There is a proper filed type with possibilities to edit, delete and share the specified comment. Please feel free to look at the attached screenshot, it is an example of the extracted comment from HubSpot stored in Jira.        Please be kind to let us know if the next changes could be implemented: 1. Automatic synchronization of the hubspot tickets and jira issues. Right now it is a hurtfull mistake to forget to start syncing the tickets><issues. Isn't it an obvious solution to start synchronizing the systems right after they have been associated? Please consider changing the paradigm to immediate synchronization rather than creating an additional step for users to manually start syncing.   2. Tickets do not recognize "Issue-comment" as a "Ticket-note" property. Integral part of the connecting of two systems is to be able to notify correspondent ticket\issue owner about the update in the system they are using. This is a massive data fall out in the companies flows. When one department has information crucial for the other department, it is absolutely ultimate to follow up people inside their own CRM (or task-management system) on the new information.   Why do we need this two changes? Since the integration only corresponds with the Tickets, and it's utmost preferable users were account or service managers. Our department specialists are collecting requests from the users and converts them into a Jira issue for the IT department. The clients we provide service to rely on us, thus the timing of receiving answers from the IT department is critical for us. Since I've been messaging with several specialists outside of HubSpot community and the service managers of the service, but none were helpful.    Since the HubSpot priority have always been to provide the best services, this particular solution would be a proof of hearing our voices and account our needs. It is my outreach to the creators of HubSpot and professionals who developed this beatiful service.   Thank you upfront for developing so many wonderful solutions, and creating a safe space to let users set their needs. ... Mostrar más

I have a hard time believing that 2 years after this question was originally raised by another HS user, (July 2021) there is still no updated solution. Hubspot is truly a wonderful CRM, but this feature should be a no brainer for companies that work internationally. The time it takes to be an "investigator" to just make a call is a waste, and I am hoping to see a change soon in this area, without the onus to be on the company to customize the booking form. Thank you so much! ... Mostrar más

Currently there are options for selecting different time periods when setting a task due date. Would it be possible to add more options, e.g. 2 months, 4 months, 3 weeks.   ... Mostrar más

Some countries such as the U.S. have both One-Party and Two-Party Consent states. In One-Party Consent states such as Texas, only one party is required to consent to call recording.    However, the inbound call recording prompt is played for all inbound calls, regardless of their origin.   As the inbound calling tool does reflect the caller ID, it should be possible to determine where the caller is from based on the area code and decide whether to play the call recording prompt.   Since we have the ability to honour this for outbound calling, it should be considered for inbound calling as well. ... Mostrar más

Hi, In order for my organization to use the HubSpot quotes tool, we must have the ability to use the buyer contact address and not the buyer company address. Currently, it is not possible to do so. We have enterprise sales.   Several locations in the Custom Quotes tool allow you to use personalization tokens. Can you please add personalizaiton tokens to the Buyer Contacts area?      Thank you!     ... Mostrar más

When viewing historical deal reports like the Deal pipeline waterfall summary it would be great for super admins to go in and edit a snapshot value. Sometimes reps enter incorrect amounts or accidentily submit a value that is too large or small and it affects the snapshot reports. It would be great to go in and update values to reflect the true value of the deal change. For example just adding one extra zero can change 100k to 1M and that significantly inflates the water fall report.      ... Mostrar más