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It is very much needed to have the possibility to edit the ticket owner in the Helpdesk in bulk.   For example if an employee leaves the company and open tickets should be handed over the another colleague. Or if open unassigned tickets need to be divided between colleagues. Now we have too many clicks to change the owner in bulk. ... Afficher plus

This request refers to marketing email and landing page approvals: https://knowledge.hubspot.com/website-pages/approve-hubspot-content   Currently, when a marketing email or landing pages is approved, users have to re-request approval when they make small changes.   For example: A marketer requests approval for a marketing email. The email is approved. The marketer notices a small spelling mistake or wants to change an image. They have to re-request approval.   As default behavior, this is good. Without this, users could bypass mandatory changes.   There are however scenarios where admins trust users enough that following updates are made in good judgement.   Please introduce an option to approve the current version of an email or to approve the email and all updated versions.   This could be a simple dropdown in the user interface for approvers: Approve current version of email Approve current version of emails and auto-approve future updates made by the same user   Thanks in advance for considering! ... Afficher plus

At the moment, all users who have the permissions to edit and publish a page can also delete it:     Similar to workflows, it would be great to have the additional option of deletion permissions:     Without this additional permissions, admins have to always live in fear that landing pages are deleting without them finding out about it.   Not all users who delete a landing page necessarily think about required follow-up actions - like setting up a redirect. And even if they do, they shouldn't necessarily have the permissions to set up redirects indiscriminately.   Landing page deletion permissions would add another level of control in big organizations and help admins avoid catastrophes. ... Afficher plus

It is necessary to have a button to delete sales email drafts. Currently, you need to manually delete the content, which takes time. ... Afficher plus

The Forms tool has the option to add payments and upon submission, users can see a "Payment status" under the Form Submissions tab. However, those statuses are not able to be used for filtering (when creating a list). As explained in this article, View payment form submissions in HubSpot, There are 4 statuses available under the Forms tool; Pending, Succeeded, Failed and Open, but none of these statuses are available to filter contacts when creating lists.       ... Afficher plus

If we could pin our favorite menu items to the navigation bar, we wouldn't have to keep opening up the drop down list every time we want to switch views. I mainly use 3 menu items, so it would be very nice if these 3 showed outside of the drop down list.   ... Afficher plus

When configuring your line items in a deal, the billing frequency drives the deal amount. However, It's monthly, one-time, etc. But there’s no weekly as an option. For example, when entering a deal and it's 3 months long, it isn't accurate because there's not 4 weeks on avg in a month, it's 4.3 So my forecasts are always inaccurate. ... Afficher plus

It would be really useful for there to be an option to notify admins when deals are deleted in HubSpot, in case they are deleted by accident so they can restore the records, or just so the admin team know for their own records. ... Afficher plus

Our company would like to be able to develop dashboard reports that demonstrate how Asset Type, Campaigns and Marketing Channels have influenced revenue. In the attribution report builder this is an option, however you can only quantify it in dollars associated with a deal (broken down to be linear, first touch, etc) – not with the calculated ACV that our company uses.   If you try to go about doing this via a Custom Report however, many of the unique interaction source and attribution values that are available in the new Attribution Report are not queryable, leaving you only with "Original Source", which does not give a ton of detail about what kind of marketing activities are working.   My understanding is none of these interaction types/asset types/channels are things that can be grabbed and mapped to a Custom Property by the Workflow tool.    I would love to see either the Attribution Report expanded to allow you to designate what kind of breakdown you're looking to show for influence on deals (It's exact deal value, the deals ACV, or any other unit of revenue), OR – even better – I would love to see all of the EXCELLENT datapoints in the new Attribution Reports be avalable in the Custom Report builder. I think this would make it SO much more powerful and allow marketers to really showcase to their stakeholders the different ways channels, assets, campaigns impact deals. ... Afficher plus