Great minds think alike

Hi team, As an admin, currently it is not possible to restrict permissions so that only specific users are able to create object views (e.g. contacts > contacts > add view). Without this capability, the CRM users can create duplicated views or even create views without filters, which makes it difficult to keep things organized. The only workaround is to ask the users to create their views as private, which is easy to forget. Thanks.     Oi equipe, Como superadministrador, atualmente não é possível restringir as permissões para que apenas usuários específicos possam criar visualizações de objetos (por exemplo, contatos > contatos > adicionar visualização). Sem esse recurso, os usuários do CRM podem criar visualizações duplicadas ou até mesmo criar visualizações sem filtros, o que dificulta a organização dos objetos. A única solução alternativa é pedir aos usuários que criem suas visualizações como privadas, o que é fácil de esquecer. Obrigada. ...read more

We would love the ability to have a setting where, when a Service Ticket has been set to a status of "Closed", if an email reply comes on the conversation associated with the ticket, a new ticket is opened, and it has an association to the closed ticket.   We often encounter customers that will reply to an email thread on a ticket that's set to a status of "Closed" on an unrelated issue.   We have a workflow that assigns a status when we receive a customer email on the ticket.  So it is re-openeing a ticket about "Issue A" with a question about "Issue B".  This is causing unrelated issues being discussed on the ticket, but also not allowing us to gather correct metrics, as multiple/unique support issues are being resolved on a single ticket.  So it reports as one, but should be multiple.   We'd love to be able to set it where once a ticket is a status of "Closed", any new emails on an associated conversation will create a new ticket, and associate the closed ticket to this newly created ticket (for history/visability in the case that the new email is related to the original issue). ...read more

hi team, posting this on behalf of my customer.   They are looking to specifically have payment options for round-robin meeting link types as well.    Currently we only support payments for one-to-one meetings but our users will benefit greatly by being able to implement something similar for contacts booking a meeting/session via a round-robin link.   thanks team ...read more

You test a workflow and it seems to be running okay. You run it and it changes fields you weren't expecting, or someone runs a workflow that wasn't supposed to be run. Looking for the ability to be able to reverse that workflow being run. Ideal for SuperAdmins ...read more

Hi   we need the comercial whenever he is importing the business contact with the hubspot app not only to read the information but also to set some information himself before the contact is save. We think weshould be able to add as many fields we need (even there were some mandatory fields of the reading of the business card) so the comercial could enter notes or what he needs before the creation of the contact ...read more

It would be very usefull to be able to create one personnalized feedback survey with multi-language option. So we would have one unique survey link that we can send to our french-speaking and english-speaking customers. All answers would be collected in the same survey.   It doesnt seem possible for now? ...read more

When creating a marketing email (especially a newsletter type with a lot of content summarizing the month/season) it wuold be nice to convert that email to a blog post. ...read more

Currently "Subscriptions" for contacts or companies are created when a buyer makes a purchase using a payment link configured to collect recurring payments, or a quote integrated with payments that includes recurring line items.   It would be great to provide the ability to create a subscription manually – for those who want to track subscriptions but do not necessarily use HubSpot to process a payment.  In our case, we want to track subscriptions for subscribers paying via invoice. Or import existing subscriptions without requiring customers to go through the HubSpot Payment process. ...read more

It would be great if there would exist a property like "Date of last connected call" I cant understand why nobody demands this yet ...read more