Gute Ideen sollten geteilt werden

It would be great if live-chats got associated to a company automatically and not just a contact.   At the moment, you have to manually associate the live chat with a company from the contact view.   This means that if a company has 10 contacts, you would need to go through each contact to find out whether they have been speaking on live chat.    It doesn't make sense to me why emails are automatically associated on a company level but live chat conversations aren't. ... Mehr anzeigen

It's simple enough to add different Sound Alerts for notification and also have a volume adjustment.. even load sounds from your personal pc. Sorry, but getting no sound at all when I get an incoming email or chat is not acceptable!  We're not looking at the notification bell all day long! Can you please add a decent sound-based alert? Thanx! ... Mehr anzeigen

I would love to be able to nestle folders inside of my workflow folders.    For example - I have a folder called "Form Submissions" and then inside of that folder I have other folders for workflows that happen based off of specific form submissions, such as "Webinar", "Request a Demo", "Ebook", and "Blog".   The flow would look something like this: All Workflows --> All Form Submissions Folder --> Ebook Form Submissions --> Name of Specific Workflow ... Mehr anzeigen

Good afternoon; I get in touch with you,since I use Hubspot to plan SoMe posts. As you know, Instagram and Face have the option of stories, which also contain interesting data to be analyzed and included on the SoMe reports. Do you plan to include these feayures in Hubspot in order to have additional information about our statistics and simplify posting process? I would also like to know if other features, like Reels and IGTV could be included first to post directly from Hubspot and secondly include this data in the reports.  Best,  Fatima ... Mehr anzeigen

Hello,   I have multiple activities that need to have specific and dedicated marketing tools.  I am using multiple gmail accounts and would like to use the tracking feature of Hubspot. But each gmail account concerns a different Hubspot account so I need everytime to disconnect and reconnect with my Hubspot Chrome Extension.   The only workaround I found is to use two different browsers : Chrome and Microsoft Edge (both are compatible with Hubspot Extension).   It would be nice to be able to switch account more easily. The current account switching only works with a common email address.   Thanks ... Mehr anzeigen

Please add an option that would auto-apply a Create Date of today's date to all tickets, such that, when a ticket is created, today's date is applied as the default without the user having to choose the date.  The user could then override the default if needed.   The reason is that we almost always select "Today" as the create date for a ticket, and it would save a step if this were done automatically. ... Mehr anzeigen

I recently ran an email A/B test on two different subject lines. Despite version B having over a 2% higher open rate, that was deemed statisically insignificant and version A was sent by default. From my perspective, a 2% difference in open rate is far from insignificant. So, I would like to either see more clarity into how a winner is determined by the system (which I have not been able to locate, even after speaking with support), as well as the ability to manually select a winner on A/B tests like this. I have used this functionality in other marketing automation platforms previously, and found it extremely beneficial. In that scenario, HubSpot would notify the user who set up the A/B test when the test has completed, and potentially present HubSpot's suggested 'winner'. The user would then be able to either approve HubSpot's suggestion or select the winner themselves.  ... Mehr anzeigen

Different from TASKS, a checklist can be an important part of a project (Contact, Company, or Deals).    It was would awesome to be able to insert a checklist to be able to create lists.      ... Mehr anzeigen

The feature of being able to show specifically which filters are triggered/met when creating a list. It would help significantly in understanding the results yielded on the list based on criteria met.    This would be similar to how we are able to test criteria in workflow enrollment trigger and it shows which criteria the contact has met, it would be great if we can implement the same concept to HubSpot's List tool.    UPDATE:  This is now available in the list tool!    You can now test your contact and see which criteria they've met on the lists filter. This way, you'll have more transparency in understanding why a contact was included in the list when they didn't meet the list filter criteria.        ... Mehr anzeigen