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Hi,  It would be beneficial for customers to delete Subscription payments found in Commerce Hub.  Customers will want to test creating a subscription before sending a live bill to a customer for billing.  There is only an option to cancel currently.  https://knowledge.hubspot.com/subscriptions/manage-subscriptions-for-recurring-payments  Thanks Ian ... Exibir mais

When inserting an anchor link within the rich text field in web/landing pages, or the blog's editor, please provide some extra parameters in its Advanced dialog:   Classes - A text field that lets you type in multiple classes. E.g. Typing class1 class2 would output as: class="class1 class2" ID - A text field that lets you type a unique ID. E.g. Typing id1 would output as: id="id1" Title - A text field that lets you type in tooltip text. E.g. Typing External link would output as: title="External link"   ... Exibir mais

When you activate the Zoom integration created by HubSpot, it logs Zoom Meetings as Calls in HubSpot instead of Meetings.   It's great having the screen and audio recording in HubSpot, but it's not a call! It's a meeting. ... Exibir mais

Hello, Hubspot!    It would be great to have an integration in place to answer online reviews about our businesses within the Helpdesk feature, including Google reviews, Facebook reviews, TripAdvisor, Yelp, etc.   The dream would be that each review we get on Google, for example, a Hubspot ticket is created in the Helpdesk. The agent can reply just like an email or form submission, and then the reply is posted to Google as if we were replying from Google directly.    Is this possible with the way Hubspot is now or is this something that can be considered in the near future?    ... Exibir mais

Approval in deals is a great new feature that allows managers to make sure quotes/contracts that are being sent out are correct. However, it is missing the option to add dependencies such as: discount, amount, etc. e.g. If a deal has a discount, only then I want the deal to go to the approval stage.  If there is no discount, no approval is necessary and the sales team should be able to execute the other steps themselves.  ... Exibir mais

I suggest to enable the Marketplace-App integration to work both ways for the invoice-object. Currently it is lacking a deduplication ID. But that shouldn't stop it from working the on eway or the other. I understand, that a bi-directional sync is not possible for that reason. But it should be possible to have the un-directional sync being activated from HubSpot to Dynamics. ... Exibir mais

Hello Team,   Submitting this Idea on behalf of the customer victoria.pantus@laba.academy.   The customer is proposing a way to create additional filters for saved views (like the ones the list has) to make deleting unnecessary views easier. According to them, the filters will be useful: Create Date Last Updated Last Activity (or last used) Also, adding a feature for deleting views in bulk will be great.   ... Exibir mais

I contend that the logic used for the main open rate on marketing emails shown in HubSpot is flawed. If we're looking at only reliable opens (as the system does), we should be removing all those unreliable opens from the denominator too (which the system does not). If we don't count them in one part of the equation, we can't then count them in the other. This gives us a negatively-skewed view of our performance.   Here's an example of what we see vs. what we should see: Delivered                       138 Opens Highlighted in System  34.06%                        47 Including Bots 63.77%                        88 Bot Opens (Including bots - Opens Highlighted in System)                          41 Delivered - Bot Opens                          97 Opens Highlighted in System / (Delivered - Bot Opens) (What should be reflected in HubSpot) 48.46%   ... Exibir mais

One core feature of common ticket submission forms is the ability to submit rich text with in-line images and formatted text blocks- like code snippets or error messages.   Zendesk has it, jira support desk has it and even this hubspot community post has it:   The specific ask is: Wysiwyg editor for ticket description complete with code blocks and in-line images in forms we create for new tickets on the ticketing portal. ... Exibir mais