Great minds think alike

It would be really beneficial to create funnel reports that use metrics & properties other than just lifecycle stage. The funnel report can be used for many reports that aren't specifically linked to lifecycle stage.  ...read more

Hi, In the case a support team is to busy to respond to a chat request directly, we can ask for email address. But, it would be great to be able to adjust the waiting time from 1 minute to a bit longer time.  Then we have more chance to offer support directly, instead the need to follow up on emails. Thanks, Jens   ...read more

Hi! I would love a feature where i can set a date for a blog post and it then autmatically unpublishes it. I also wonder why (because you can publish it at a certain date automatically) this isn't a feature yet.    Hoping, that this will be added rather sooner than later, since one of our websites really needs this feature, or we have to manually track 50 blog posts when they are out of date... ...read more

In Deals we have the option to edit and add stages to fit our business model.  Similarly, in Tasks we would like to see flexibility to adapt the stages to completion shown on the Kanban board.   Use case: We have multiple steps within the 'In Progress' stage that we would like to reflect for better accountability and transparency. A task can sit in the 'In Progress' stage for some time and there's no clarity on whether there is actually progress being made.  e.g. add a stage 'Submitted for Review' or 'Researching' that occurs between Not Started and Completed. Adding a 'Blocked' stage would also help managers identify tasks where a Sales rep needs their support.    ...read more

Currently, HubSpot does not allow users to outbound call phone numbers that are not associated **bleep** an existing customer record.   I discovered this when I missed a call from a contact who called from a number that is different from their existing record. However, since it's not associated with anyone I actually don't know which record it would belong to, or if they're even an existing customer. I also don't want to create a new contact for the purpose of calling them, as it could end up being a duplicate record that I'd have to merge or delete later.   It would be much simpler if there was an ability to outbound call a number that isn't associated with an existing record. ...read more

To support parent/child companies who have different Salesforce environments but would like to use the same Hubspot account.  Would be great if we could integrate different Salesforce accounts. ...read more

It would be very useful if we could select that for a property or Hubspot user type you can only select Hubspot users that are part of a specific team in Hubspot settings? We are setting up a property to define the SDR on each deal and in the Hubspot property set up, now all Hubspot users are being shown, also the ones from the marketing team for example that will of course never be the SDR. ...read more

We are facing problems due to the lack of possibility to set an OOO or Absence status in HubSpot. When someone is on vacation, we can't find that information anywhere in HubSpot and notes, tasks or tickets are left without reply. It is also not practical for us to use the ticket owner rotation / round robin in our customer service because it is not possible to leave out absent employees.   A great example for this feature is the vacation indicator in Asana where you can set your status to away until a certain date. The away status and date on which the employee will be back is displayed next to the user name for the defined periof of time.  ...read more

Feature: Ability to customize list columns for the team.   Who: The feature is for HubSpot Admin users. The admin knows how the organization can best use the list function to its full potential and should be able to set columns for the whole team, and/or specific users.   Value: Significant reduction in time spent customizing list columns and increase in accessibility to lists.    Example:  Like all HubSpot users, we use lists to organize contacts but specifically to segment based on our events. It is great that I can customize each list so all lists have columns indicating attendance for the event the list represents.    HOWEVER    This effort only goes so far. It is unreasonable to expect that my leadership team will do this process. It would significantly boost the lists' productive potential if this process could be streamlined - that is being able to set list columns for the whole team.    I am aware that I can create custom views as a workaround, but we are limited to 50 views and that is just not enough for us.   Please consider this proposed improvement. I can see this function having utility for multiple industries and saving a significant amount of time for all users.   Thank you! Ethan. ...read more