Las grandes mentes piensan igual

Hubspot built an amazing tool that allows sales rep to send quote that customers can accept by eSignature. It works perfectly fine, but it's limited to 10 (Pro) or 30 (Enterprise) signatures / month / user!30 eSignatures is clearly not enough for us, but we can't even pay to unlock this limitation. The only way out is to use an external tool like Paycove or Pandadoc and pay 50$ / month / user just for a feature that is already there. This makes no sense. When you build a perfect tool, please let us use it as much as we need. Even if it means we'll have to pay more, if I need unlimited use of this feature, I should be able to have it (or at least fare use 100 eSign / month). Thank you ... Mostrar más

Currently, if the portal does not have the dedicated IP add-on, all e-mails are sent using a "hubspotemail.net" domain in the "Return-Path" header. By doing so HubSpot is breaking SPF Alignment rules. SPF and DKIM alignment are positive indicators and should be considered for the security of users, even those that do not need a dedicated IP setup.    Competitors are already offering this feature with a simple CNAME entry, see: https://postmarkapp.com/support/article/910-how-do-i-add-a-custom-return-path    Without proper return-path values, all DMARC reports and Google's Postm Authentication reports show SPF fails, making it harder to detect problems and postponing companies to fully implement DMARC's quarantine/reject policies. ... Mostrar más

Google is rendering my (really awesome) GDPR cookie banner at the top or the bottom of my page when it tests my live page.  This is going to cause long-term problems when googlebot scans my page it is going to see this cookie banner as the same banner across all my pages and I do not want that.  I'd like to be able to have the ability to delay this banner by 12-15 seconds so that Google doesn't "see" it come up when it renders my beautiful HubSpot CMS pages. ... Mostrar más

I have customers who have a habit of replying to an old email related to a previously closed ticket as a means to initiate a new ticket.    As you can imagine this automatically reopens the old ticket and appends the details of a completely unrelated issue to the end of ticket that was previously closed.   There is currently no way in hubspot to avoid this or prevent this from happening today.  Regardless of how long a ticket is closed it will always reopen when an email is received that is related to that ticket.  To say this is unfortunate is an understatement.   Zendesk has the concept of an archived ticket.  Once a ticket is in a closed state for a configurable period of time, the ticket is archived.  This archived state  does not remove the ticket from the system, it puts it into a sort of read only state that; Will not reopen with an email response Cannot be reopened manually Cannot be edited. Zendesk provides the option to create a follow up ticket that references the archived ticket.  This new ticket will have a link to the old ticket and does have a true link at a reporting level to the old ticket.   So what is the suggestion I am making? Add a reopened state for tickets that were previously closed and reopened as a result of some action. Add a reporting field that has the following attributes, reopened source (manual, email response, workflow action) Add a property to indicate the reopen time. Add a status that is systemically assigned based on the ticket being in a closed state for some configurable period of time. example 5 days. For 5 days after a ticket is closed, the ticket can be manually reopened or be reopened due to a workflow action (receipt of an email or call associated with that ticket) Tickets that are reopened should be in a reopened state or have some attribute data to indicate that the ticket was closed and was reopened during the 5 day interval. Tickets that are not reopened within the 5 days will enter an archived state.  These tickets are closed, can be reported on, can be referenced, and  be the basis of follow up tickets.  But they cannot be reopened and they cannot be edited. I am certain that there are other customers who would benefit from this type of option.   Thank you... ~James   ... Mostrar más

Add a feature to round robin meeting function so that when embeded on a website, people who are not contacts yet are registered as contacts after typing in email, then they can be directed to the calander that coincides with the contact owner.    This adds a ton of value for when I create a landing page and want people to book a demonstration directly from the website. However, the problem right now is that they are booking demos with random sales people at our company because only existing contacts are directed to their contact owner's calander. So, fixing this would benefit any company who wants a direct calander booking on their website that has specific reps for different regions.   This way when they type in their email before going to the calendar, their region/state can be pulled from their company domain within the email address.   This would help TREMENDOUSLY. Thanks!  ... Mostrar más

Pretty self explanatory.   I understand that I'm able to somewhat manually build this functionality with a custom module, but it does seem strange that this is not supported officially. ... Mostrar más

The current knowledge base has an automatic transactional email sent for knowledge base users. The current KB has access to Multi-language articles, so it makes sense to be able to send the transactional email on their respective language.   Currently, this is not possible as the email's language sent by HubSpot to complete their password registration is set by the default account language. I think this feature is a must for global companies ... Mostrar más

In HubSpot you can insert more than one email in the default property "email". I understand that only one can be primary but it would be extremely useful to be able to search/filter for this secondary email as a customer can have more than one email.  ... Mostrar más

Today, I noted that we had a CTA Button that was taking users to a 404 error page.  The URL in the CTA was set up to 301 redirect to a different URL. However, because HubSpot adds Tracking info to the end of the URL, this button started taking users to a 404 error page instead of correctly 301 redirecting them to the new page.   I'm curious if this is something that can be fixed or resolved in some way. ... Mostrar más