クリエイティブな才能を開花させよう

My scenario is this..   When a chat agent is unavailable, I let the visitor know about it even before they type their query in the chat window.   If they choose to go ahead and shoot their query in the chat window (even after knowing an agent is unavailable currently), I ask them their basic information (just name and email), and finally, ask them to type in their query.   Some visitors, after typing in their first paragraph, hit the enter button to start a new paragraph. But unfortunately, the chatbox is closing the conversation at this stage, and not allowing them to continue typing the rest of the queries in their head.   All I need is an option to allow the users to type in an unlimited number of responses for a custom question.   One may argue then the chat will never end. However, in reality, the visitor will leave after typing in all their queries. The agent can then view and respond to the query, and close the conversation from our end.   We badly need this idea implemented in HubSpot. I request the folks who feel the same to upvote this idea.   TIA ...その他を表示

I frequently use "Contact clicked a link in email" as a Workflow Goal, but it's difficult to decipher some of the link options in the dropdown.   For example, the Hubspot CTA links are a long string of code so if there are multiple CTAs in an email, but you want to choose a specific one for the goal, then it's difficult to know which is the right choice.   It would be more user-friendly to have the description text pulled over from the Hubspot CTA records to better decipher what CTAs are being referenced in the drop-down.   Here is a screenshot to show what I'm describing in this post:   Thank you for your time and consideration of this idea.   ...その他を表示

One of our sales reps doesn't work on Wednesdays and she's trying to make sure that none of her tasks are due on days that she's not in the office. Being able to set "working hours" and have the reminders skip any days that you're not in would be really valuable.    If there is a way to do this without constantly having to change reminder days in your Settings, I'm all ears! ...その他を表示

Sometimes a table has a lot of data. When you scroll down it would be very convenient if the headings of each row could be fixed. ...その他を表示

Hopefully, this is already in the works.  Each of my associated Contacts (and Company) has a Flexible Association Label. That would be great information to be able to include in the Quote.   ...その他を表示

At the moment we can only edit surfaced properties to show across the contacts when we click on "review".    It'll be great if we can add these data as columns so that we wouldn't have to click "review" across all the contacts.  ...その他を表示

Create a fix to enable all leads that have been created via Salesforce Integration to show true sales source in the Revenue Attribution - Souce data not "Integration".  ...その他を表示

We have multiple country based teams in our account at the moment as child teams beneath the parent team "APAC". I have built different default property views for the different countries, however when looking to check through the display of different ones, I have to continuously change which view the parent team has access to, ie moving from AU to IN, VN to save, refresh, check, change, repeat.   Would be much easier if a parent team was automatically granted view of all default property views used by the child teams.  ...その他を表示

In the documentation CRM Extensions API Overview.   There is no way I can remove the count of profile. It base the number of results. I would like to suggest for this response.   { "result": { "objectId": 245, "title": "API-22: APIs working too fast", "link": "http://example.com/1", "created": "2016-09-15", "priority": "HIGH", "project": "API", "reported_by": "msmith@hubspot.com", "description": "Customer reported that the APIs are just running too fast. This is causing a problem in that they're so happy.", "reporter_type": "Account Manager", "status": "In Progress", "ticket_type": "Bug", "updated": "2016-09-28", "actions": [ { "type": "IFRAME", "width": 890, "height": 748, "uri": "https://example.com/edit-iframe-contents", "label": "Edit", "associatedObjectProperties": [] }, { "type": "IFRAME", "width": 890, "height": 748, "uri": "https://example.com/reassign-iframe-contents", "label": "Reassign", "associatedObjectProperties": [] }, { "type": "ACTION_HOOK", "httpMethod": "PUT", "associatedObjectProperties": [], "uri": "https://example.com/tickets/245/resolve", "label": "Resolve" }, { "type": "CONFIRMATION_ACTION_HOOK", "confirmationMessage": "Are you sure you want to delete this ticket?", "confirmButtonText": "Yes", "cancelButtonText": "No", "httpMethod": "DELETE", "associatedObjectProperties": [ "protected_account" ], "uri": "https://example.com/tickets/245", "label": "Delete" } ] } }  As you can see the response has key "result" and the value is "object". This means only display the details of the object and count will be remove in the header of the card. ...その他を表示