Las grandes mentes piensan igual

HubSpot needs to create a "Household" feature for contacts the same way that "Companies" exist. We are in the financial services and insurnace industry and we know that we are not the only industry that needs to know when individual contacts are related. This feature exists across several other CRMs such as Salesforce.  ... Mostrar más

I'm always curious to filter contacts by the answers on our Contact Sales forms. It would be helpful if this was possible through the Form Submissions option on the filter lists. Instead of creating 100 properties that route certain responses to one thing, there should be a filtering option! ... Mostrar más

I am currently in the process of migrating my team to trello due to this exact issue.  We were going to move to a paid hubspot instance, but instead decided to pay for trello.  Just too many random issues that shouldnt even exist in the first place with hubspot.  I have configured and launched hubspot at several small businesses, I am familiar wiht the backend and configuration.  Everything that has anythign to do with email is a huge problem with hubspot, literally no email feature works correctly.  Not even receiving emails from hubspot at this point.  I wish I had swicthed sooner rather then expending all thid time and energy trign to fix these email problems that other platform dont have.  ... Mostrar más

Hi Hubspot team. We utilize HS Meetings heavily, and in many cases have situations where we redirect to them in order to apply UTM values for tracking (here's a good example of one: https://www.permitflow.com/scheduler).    We also have a pretty robust workflow to help with attribution on referring lead sources, many of which utilize UTM values.    Unfortunately, it looks like Hubspot doesn't track/record UTMs on Meetings pages. Is it possible to get that ability added?  (Also aware we could make landing pages with the meetings module in it, but there's a lot of legacy work at stake here).  ... Mostrar más

Sometimes when we reply to an email we immediately receive an automated email i.e. OOO but the "reply in 2 hour SLA" still pops up and impacts our reporting.   Currently the SLA does not recognize out-of-office or automated emails from any normal email types, as these cannot be differentiated, so the SLA will still apply.    It would be great for SLAs to start considering these type of automated messages to improve reporting. ... Mostrar más

Challenge: It is onerous to scroll through the entire email feed to see when MY last reply was to the customer, becuase the feed has all of the emails in it.    Proposed Solution: Perhaps some kind of "persona selection" at the top like in Jira to easily filter messages by the person who sent.    Thanks!  Austin       ... Mostrar más

Business Units are extremely important to those with multiple brands.  Topic Clusters are also important.  Please connect these two.   It is hard to use such an importnat tool as topic clusters if you can't segment by brand.   Thanks ... Mostrar más

There are multiple instances whereby it would be useful to be able to express report values as a % of a given value. For example since it recently became possible to show multiple measures on a single report, I can now show a column chart with  X Axis = Lead creation Month Y Axis = # of Leads, # of Leads who became MQLs, # of leads who became SQLs It is only possible to visualise this on an absolute value basis, and not with percentage figures. When looking at funnel conversion rates through time, given monthly acquisition (# of leads acquired) can vary substantially due to e.g seasonality, it would be ideal if we could see the # Leads who became MQLs and the number of leads who became SQLs as a percentage of the # of Leads per month. Another example might be where you have two properties, an Acquisition Date and a Cancellation Date and you want to show cohort information in relation to monthly cancellations in a table. For comparative purposes it is much more relevant to be able to see percentages as opposed to absolute values. ... Mostrar más

I would like to be able to create line graphs which on a daily basis shows for example the average number of leads created over the previous X days. The timeframe for the graph might be Last 90 days, Last 180 Days, Last 365 days etc but the daily value of the metric being charted should be a rolling average of the previous X days. In addition, it should be possible to include various lines on a single chart, so I would be able to see for example on one graph: - Rolling averages of SQL over last 28 days - Rolling averages of New Customers over last 28 days ... Mostrar más