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Hi Dear Team me and my team have suggestion about adding WhatsApp as option for the contact owner to click on it from the app and reach the client ( his/her contacts) also once we click this button it recorded as 1 contact under ( number of contacted )   This really will save time and make the app mobile friendly more kind regards, ... Exibir mais

I would love to see HubSpot put some time into getting it's Service Hub and Knowledgebase KCS Verified, https://www.thekcsacademy.net/tools/verified-tools/   One of the challenges of a support team is creating and maintaining a knowledgebase that provides their customers with access to content to self solve.   HubSpot Knowledgebase and Service Hub does not fully reflect the needs of a support organization that wants to create/update content as a by-product of resolving tickets and conversations. For example, how to flag a KB for fix/update/edit, how to create a new kb within the Conversations Inbox or Service Hub Tickets pipeline.   That said, it does do a good job of making knowledge available to insert into Tickets and Conversations.   ... Exibir mais

Hi, the current webinar integrations don't have (as far as I could see it..) not the customer process that when somebody signs up for a webinar, a direct invite is sent to their agenda. which is really customer friendly (and expected!) and you don't have to send an extra email with webinar link etc etc. I'm really missing a good webinar process and integration with Hubspot. We are thinking to go for Demio as they have a great sign up process.. but there is no integration with Hubspot.. or we need to use workarounds with imports etc.. which is not ideal. It surprises me that Hubspot is behind on this. Maybe I'm missing something? ... Exibir mais

Currently Hubspot does not allow users to export all possible data under contact. In Europe people have rights to request to see all data that is collected about them, this mean manual work to get all needed data out of the platform. In case that is not done there will be massive GDPR penalties.   Could you add this kind of function to support GDPR regulation compliancy? ... Exibir mais

HI team! Raising this for a customer -  Currently, selecting "Website pages is all URL" in a pop-up form would cause it to appear across all HubSpot and Non-HubSpot pages (w/ Tracking Code) Seeing that this has serious repercussions - it would be nice to have a setting where we can disable this for pop-up forms. ... Exibir mais

I don't know how to categories this in terms of HubSpot. But it would be nice to see hubspot all Property Page have a actual form layout for Field Data. Right now everything is very single column which creates lots of scrolling. Column groups sort of aliviate the pain a little but there no actual way to sort fields in the exact position and order you want them.    Be nice to have Form Editor 2 or 3 Column Layout Sort field order or position within a set layout. Hide Fields  Different Forms for Teams ... Exibir mais

👀It can happen that someone forgot to disconnect its E-mail synchronisation from Gmail to Hubspot : all the emails appear in the activity column. Even private E-mails ! It is sad that we can't delete  the E-mails in mass  ...  ... Exibir mais

We increasingly are being asked by our clients to write up tickets for DNS requests in advance of our agreed upon launch times for new HS Websites.   However, HubSpot currently does not make the CName address known until we start the process of connecting the domain.  Since we like to get these addresses to our clients days in advance, this forces us to start the domain activation process very early...which will result in the System domain urls no longer usable.  As a result, we have to let the client know that once we start the Domain activation process...their previous staging site will no longer be usable as all link clicks will be taken to their curent website.   Is it possible to provide the CName information for a Website before the Domain activation process has started?   Issues caused by this:   1) Often times the DevOps/Admins of our clients are overseas and syncing with them in real time is difficult.  They prefer to have us setup a specific time for the DNS switchover and to have all the info upfront.  Sending them an email or skyping at launch time is difficult.   2) Since every other website platform we know of seems make this information available well before any launch, the DevOps teams we are working with tend not to believe us when we tell them how we acquire a cname for their website.  Its a little embaarassing for us.   3) Renders the original placeholder(system domain) website unusable for last minute testing prior to launch as teh menus no longer point to the system domain, but instead to the curent live url that has not had DNS changes applied yet.   Note:  The same information would be really useful for Redirected domains and for the Pre-Prositioning Information for SSL prior to starting the activatio of the Website ... Exibir mais

Hi there It's obviously useful to see who is opening and clicking on what marketing emails, but is it possible to only see aggregated numbers rather than individual user details? As a data governance organisation, it's really important that we only collect data that we actually use.    Thanks Hannah ... Exibir mais