Something I love about Hubspot is that it's a full customer experience lifecycle tool. As such, it's really great for customer success/onboarding. We have a relatively high-touch onboarding and process, and I would love to help customers understand A. What the process looks like B. Where they are in the process As such, we use a checklist tool called process.st to share a checklist. Ideally, though, this could be built into Hubspot and I could: A. Understand when someone started a checklist B. Automate based on where they are in the checklist with workflows C. Know when someone has completed the checklist, and automate based on that This seems like it could easily be built into the existing Project tool - just make it so it's "External Project" and have the following options: - Ability to Share a link to Project/Checklist externally with no login required - Link should copy the checklist, not bring them into an existing checklist (i.e. each should be able to create their OWN checklist to follow along with their progress) To be honest, I actually really really LOVE the feature set built into https://www.process.st/ - but what I want is to have this functionality IN HUBSPOT as opposed to using another tool - and preferably in Marketing and Sales Professional because that's what I'm using 😉
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