Great minds think alike

We just implemented lead scoring via the HubSpot Score field, which is a Contact Property.   When we're going through our many daily tasks, it would be ideal if we could sort Tasks by HubSpot Score.   This is not currently possible because HS Score is a Contact Property, not a Task Property.   My request is to make it possible to add HubSpot Score as a column to Tasks, so you can Sort Tasks by HubSpot Score. ...read more

When creating a ticket through the Chatflow, setting a priority is required. When creating a ticket manually, it is not. Would like for this Priority to be left as optional or None, so when it goes into our Tickets Dashboard, our staff can judge and set priority (if needed). ...read more

Users need to be able to see when a Contact Property was initally created (calendar date). We're trying to clean up old/unused Properties, and a creation date would be helpful.  ...read more

We use a bot flow that prompts users to search our knowledge base. It'd be great to be able to see how many tickets are deflected (closed because the article answers the user's question) so we can understand the success of the flow.  Open to workarounds if they exist.  Thanks  ...read more

Hi! Our company works and communicates with our prospects and customers in several languages (Français, English, German, Spanish), and Hubspot does not help much. Many things would benefit from being multilingual: properties, email subscriptions, forms, emails...    Having the choice to setup in the languages we need would save us so much time after all... and also help in managing the data in the platform!  ...read more

I'm trying to create a workflow that will automatically update several blank properties on record close if their values are unknown. Currently, it seems the only way to do this is to add a bunch of branching logic (e.g. if X property is unknown, then update to Y), which quickly becomes super cluttered and a headache to update.   It would be great to have a simple checkbox (e.g. "Overwrite existing values?") on copy or set property actions. This would be a huge timesaver for us! ...read more

Sometimes a manager or a Super Admin needs to create a list he/she does not want anyone else looking at. Like reports, lists should be able to be private (only for managers/admins) ...read more

Hi Community,   This idea is to create a YES/NO property which determines whether an open deal has an open task assigned to it.   It would allow the Sales team to better track their Deals.   The purpose is to ensure open deals are being followed up and don't get lost.   Ideally it would force all deals to have an open task until closed. ...read more

The ability to report conversion rates in HubSpot is a bit challenging, we would like to see things like how many deals in area A were created and how many were closed won (and how many closed lost) and see the conversion rate for these two metrics. The kind of calculations we want to see would include deal conversions by source, deals converted rate by rep etc.   ...read more