Great minds think alike

Asking that the use of email templates can be enabled within the Conversations --> Inbox tool. Currently, only the use of Snippets is allowed here.  ...read more

It would be amazing if like the desktop app when you are on a active call you could merge that call with another person or "add" them. You are able to place them on hold and then call someone else in your HS RC app but cannot merge.   Thank you! ...read more

When creating a quote you might have some small style or layout variate from a master template. Currently, the only way for a quote creator to adjust these is to have a unique template created or have a custom field in a deal or product that is referenced in the template. A developer could add boolean or choice fields to the quote object to give more layout control.   Below are some quote-level customizations that would be nice to have. Comments to buyer to be rich text to allow for a personal letter to the buyer Toggle pricing Toggle cost summary table Toggle full screen when viewed online Toggle brand colors ...read more

Since there is so much real estate; can you add a button next to send that is "Send & Close" Conversation. I know its there in the drop down as the only option. But it would save a click if it was just a button next to it and probably a good design since there is only one option in the drop down. Thanks.     ...read more

I am a BDR so I mainly use HubSpot for outreach.   I use sequences a lot and I use HubSpot's automated email scheduler, which works great. The only  issue I have with it is that it often schedules mutiple emails to be sent out at the same time, which has previously led to my email being suspended for spam.   I would love a feature like a checkbox, that ensures that emails that are automatically scheduled are seperated by at least 2 minutes. It would save me a lot of time rather than manually editing scheduled email times that overlap.   I've attached a screenshot of 5 automatically scheduled emails for  reference.     ...read more

Hello! 👋   I'm Bhargava, and am the Product Manager for Global Data Privacy at HubSpot.   I would love to get your thoughts on if and how a feature to export the data about a contact could help you respond to Data Subject Requests from your customers more easily.   Would you benefit from such a feature? If yes, please upvote. Either way, I would love to hear your thoughts on it 😁 Today, when you receive a data subject request from your customer, what steps do you take - inside HubSpot and outside of it - to respond to it? ...read more

Problem: the default "Image" module does not add height and width attributes to its HTML when used with the option "Size: Automatically adjust".   Why it's benefitical: The automatic image resizing by HubSpot requires the height and width attributes to img element (read here: https://knowledge.hubspot.com/files/automatic-image-resizing-on-hubspot-content). The resizing enables showing correct image size on each device screen size, thus serving more optimized images for smaller screens. There can be less layout shift when the sizes are mentioned. Better for SEO as Lighthouse sees the width and height attribute as a small factor for speed score.   Who is this for? This does not affect the content editors or developers, but it does affect the visitors visiting a website that has been created with HubSpot. With the optimized images, the site will load faster and save them bandwith.   Discussion about this issue: https://community.hubspot.com/t5/CMS-Development/The-default-quot-Image-quot-module-doesn-t-add-height-and-width/m-p/643537 ...read more

Hey team, as per the community thread here, currently:   When we click on "Create multi-language variation" for KB product, the duplicated content comes out empty. This is different from Landing and Website pages, where english (original) content would be copied over to the new language variation. This is key since it can take a substantial amount of time to reformat the KB. Thank you! ...read more

I'd love to be able to use hubspot to track/record/analyze why users are calling us.  We're not a super large company, but we do run phone as a support avenue.  I'd love to be able to tag/label these calls! ...read more