Grandes mentes pensam igual

We all know the frustration of drowning in form submissions that look like this:   JOHN DOE john doe john Doe   Currently, the only solution to this problem is to manually clean data by hand or with Excel.   When HubSpot announced a data formatting tool, it seemed like a natural step at this stage in HubSpot's growth. Automated data cleanliness is one of the most fundamental functions required by large-scale users.   That's why we were shocked to learn that this feature came with a price tag of nearly ten thousand dollars. HubSpot will not allow users to access this feature unless they purchase the new Operations Hub. The new Hub has a narrow use-case, whereas everyone needs data cleanliness.   I feel it would be the correct and appropriate thing for HubSpot to uncouple this feature from their new Operations Hub and make it available to all users who currently pay for an Enterprise license.   Please comment if you agree. ... Exibir mais

At my organization, our business development team will run leads and contacts through various email sequences prior to either moving the lead to our Sales Reps or dispositioning the lead back to marketing for general nurturing.   Today, there is not an easy way to see the previous sequence history that specific contacts have been enrolled in. The only history we can look at is whether or not a contact is currently in a sequence, the last sequence end date, the last sequence enrolled, the last sequence enrolled date, and the number of sequences enrolled; but there is not a way to see which specific sequences a contact has previously been enrolled in.   This reporting functionality would make it easier to manage outreach activities to contacts. ... Exibir mais

I believe there should be an option to toggle whether the sections in the left sidebar within "deals" is automatically expanded or not. We have over 10 sections and it is frustrating having to close all of them or scroll all the way down to the bottom one everytime.   ... Exibir mais

We have recently moved over from wordpress to the new HubSpot CMS. Previously we were using Elementor Page Builder to create web / landing pages with ease.   Elementor had some really cool mobile editing functionality that I found I was using all the time to deign for mobile!   The ability to ealisy hide, show and  reverse the stacking order of columns was used in all our webpage designs as was the ability to edit font sizes and column widths for mobile breckpoints. As over 90% of websites are viewd on mobile devices now I really think the Hubspot CMS should have the ability to edit for mobile devices for CMS marketing users.   Can you please build in more our of the box mobile editing tools as this is very limited in the New Drag & Drop HubSpot CMS.   Watch this video on the the responsive tools elementor provides it users out of the box on its free version of the plugin for insperation: https://www.youtube.com/watch?v=EqFxeluk4U4&t=65s   Thanks, Oliver   ... Exibir mais

I thinka great feature to add to the support side of HubSpot, would be an option for emails that have been forwarded to an external party, to then change the status when this party replies. This would be really helpful so no tickets are lost in the system☺ ... Exibir mais

We are able to integrate Sales Navigator but there is no way of tracking messaging in LinkedIn and/or connections.  Linked Sales Navigator now gives the option to "Track in CRM" but is grayed out.  It is only currently setup for Salesforce and Dynamics https://www.linkedin.com/help/sales-navigator/answer/a106005/integration-between-sales-navigator-and-your-crm-overview?lang=en#article-content-collapsible-card__body:~:text=with%20the%20Salesforce%20or%20Microsoft%20Dynamics%202016   ... Exibir mais

Since merged Contact records can re-enroll in workflows when they meet the enrollment criteria, Tickets and Companies should follow suit. It's really inconvenient that they don't have the functionality to do this already and require manual re-enrollment. With the incoming emails automatic ticket creation in Service Hub, duplicate tickets are created frequently. Knowing we can only merge tickets when closed, is a hassel. Also, we have lots of workflows tied to our Company records and our hygeine best practices are merge v. delete.  ... Exibir mais

We have a "Release Notes" category in our knowledge center and thought it would be great if we can do an RSS so that when we publish a new article to the that specific category, contacts are automatically notified. ... Exibir mais

I would like the ability to setup permanent filters for inboxs   one use case is as follows   We have a 3rd party LMS that has all or nothing notifications settings. When turned on ALL notifications are sent to the configured email address. I would like to be able to filter some of the emails from this system so that they go straight to the filtered folder in the conversation inbox. e.g. Filter WHERE  domain is a@b.com AND subject contains 'online training session' etc.   It could be argued the 3rd party software needs to lift their game but the functionality as described could be used in lots of scenarios within HubSpot 🙂 ... Exibir mais