Great minds think alike

if proposed times are offered to a client, those proposals should be displayed in the calender so it doesn't happen that multiple clients receive the same proposed time and then it got booked by one and the other don't get the opportunity to book it.  ...read more

Customising a Knowledge Base private content registration page currently requires a CMS Enterprise subscription, and editing in Design Manager. However, especially because the Knowledge Base tool comes under Service Hub, HubSpot should enable Service Hub customers to edit their private content registration pages, preferably through a drag and drop editor, so that the page can be styled to suit the look and feel of their brand. ...read more

Right now it is only possible to connect individual Google Ads Accounts to Hubspot Ads. However this create issues when conversions, audiences, ... are managed on manager account level (MCC) in Google Ads.    Fx. You can't create lifecycle events for Google Ads when you manage conversions on MCC level (https://knowledge.hubspot.com/ads/create-and-sync-crm-lifecycle-events-with-your-google-ads-or-facebook-ad-accounts)   It would be great if we could directly connect Google Ads MCC's to Hubspot Ads  ...read more

When using the Sales Quotes tool currently you have to mannually enter a tax rate. For businesses like my own, our tax rates are based on the customer's location, so our tax rates vary greatly. Adding an option to pre-enter rates in the Quote Templates and create a drop down to choose from on the Quote iteslf would save so much hassle trying to look up the rates needed for each individual Quote.  ...read more

Add option for Whatsapp as a Connect Channel in Inbox ...read more

Within Workflows, it would be ideal to have the option to send a message to the mobile app as a Push Notification.  Currently, I can only send it to the desktop version as an In-App Alert. ...read more

In some cases people end up merging wrong contacts, deals, companies etc. An option to unmerge would be a game changer.  ...read more

For the live chat, support members are able to mark themselves as unavailable or away so they do not get auto assigned a live chat. This is not functionality available for conversations/tickets. If we have it set up so conversations get auto assigned to a team member, the only way to avoid getting auto assigned (if you leave work early or are on vacation) is to completely remove that team member's access to the inbox. We would like to be able to simply mark as away.  ...read more

We've recently enabled Hubspot Payments on our account. It's been brought to our attention that every time payment has been received all members of our team receive notifications about it.   There should be a way for an organization to pick and choose who's meant to receive these notifications vs the current option, which is to ask each user to go in and individually check off those notifications. ...read more