Great minds think alike

I'm just experimenting with the Converstions API and the associated object. My goal was to try and filter incoming emails to determine whether the email was of the right type to generate a ticket.   In fact I'm finding this hard to do and want to bring up the issues in hope of a HubSpot team update. The main issue is the challenge of extracting email content from the conversation. I've developed custom code workflow steps to extract some of the data, but when you return this informatin to the workflow there is nowhere to store the properties! You can't write to any Conversation object properties or add new properties to support such functionaility like you can do with most other objec types. This seems counter-inuitive for an otherwise powerful worflow feature! Can this limitation be removed? If that were done, then I could use workflows to create tickets of different tyoes according to the conversation/incoming email data  ...read more

People who spam your lead generation forms need to be stopped. HubSpot should not create a contact record for spammers, instead, there should be a "report spam" action on the contact record and on the notification which, when selected, does a number of helpful, useful things: 1. It red-flags the email, name, and company as a "potential spammer". That way, anyone who may have this contact in their CRM will see the red flag. 2. if the spammer attacks other hubspot user's forms, the notification they recieve can be notified that the "lead" has been red-flagged as potential spam by other hubspot users.  3. Reporting spam immediately deletes the contact record from your account - poof!    Furthermore: There should be an option when building forms with a toggle labeled: "Prevent  red-flagged spammers from submitting this form". Enabling this toggle will immediately delete the submission if it was sent from an email that has been red-flagged as spam by other hubspot users. ...read more

Currently when you create a task on Hubspot, this can only be synced with Google Calendar. Goolge Calendar & Tasks on Workspace got better over time, and tasks now are now smarter and have their own space in Google.   It would be ideal to be able to integrate the two services: Google Tasks and Taks on Hubspot, so they're fully synced with each other.   1. User creates task on hubspot. 2. User sees task in Google Tasks and can make changes to it that will reflect in HubSpot. 3. User either   a) marks task as complete in HubSpot which marks it complete in Google Tasks too   or b) marks task complete in Google Tasks which marks it complete in Hubspot   ...read more

We use Sprout for all of our clients and love the Link in Bio feature. I know Hupsot users have asked for this in the community forum. We switched to using Hubpsot for our own agency social media so that we could track it better but it's so dissapointing to see that there is no link in bio capability.   It's also quite dissapointing that there is no link shortening feature. I may go back to Sprout for my social media 😣 ...read more

I love SurveyMonkey integration, but there should be more options to send out surveys than just from the Contacts page. We are working a lot with the lists and it would be perfect to have the ability to send out a survey to all people on the list.  ...read more

Our Operations team wishes to review the property-level audit history for multiple/all properties related to an object in the CRM in one export. This includes historical values, timestamps, and the source of the change for multiple properties. ...read more

When making a targeted ad, there should be a more presice geographical selection than just selecting a city. Cities can be large, and industries are often lumped together in the same neigborhood/block. The best solution would be to, on a map, select an "epi-centre" for the targeted ads, and then select how far the ads should reach out from the selected center.  ...read more

Dear all,    I would like to suggest an improvement to the revenue forecasting. Currently we have a limited revenue analytics functionality which is based on a) closed deals and b) the close date as a start date.  This works e.g. for SaaS companies but if we think of software projects, a reporting here is more complex.  You have close date of a deal and a start date of a project.    I am looking for a report which can show a revenue forecast of all deals (so not only closed won but every deal in a pipeline. deals which are not won should be weighted according to deal stage) where the revenue will be allocated to the month, where it will be billed.    As we already have the properties in the line items (start date, month, payment plans, etc.) it would be great to improve standard revenue analytics feature by this option.    Best,  Christian ...read more

Hi there, would it be possible to enhance your platform and allow a 'right click, open in new tab' functionality for tasks? Super annoying and time-consuming to click back every time! ...read more