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We have been creating prospect (and customer) specific webpages this year and so far they have been very well received. However, anytime we put company sensitive information on these pages, we have to flip the page's privacy settings from "public" to "registration required." Here is the problem - every time we add new content and update any one of those pages (which is often), Hubspot tells me it is automatically going to email everybody associated with those pages' contact list that have not registered for the page. Here is the solution - have a check box to turn this feature on or off. Here is why - there are several reasons but the main one that concerns me focuses on the prospect side of the conversation. These prospect pages are designed and built to entice engagement. Maybe we don't know who the prospect's decision makers are at that time, but we certainly do not want to inundate them with automatic emails from Hubspot. If I were in their shoes, I would quickly unsubscribe if I kept getting these automated emails. Private ABM pages really are our hot, new way to engage with potential customers. But this specific issue needs to be resolved to avoid unsubscribes. ... Afficher plus

Have a property that automatically knows if the device a user has is on iOS or Android and the ability to make a list based on this information to segment email sends.   ... Afficher plus

Hi, It would be really useful to be able to use Gong meeting links rather than Zoom links when setting up meetings via HubSpot. It would save our reps' time, as they are having to manaully add it to any meetings booked through HubSpot at the moment. Many thanks! ... Afficher plus

Hubspot recently added the ability to attach images and files under 10mb, but now it is always there with no option to turn off. Anyone can send our chat operators any images or files whether we want them or not.   We work in the reproductive health industry and this is an issue for our business for two reasons:   1. We do not use Hubspot to interact with any personal health data for our leads or clients and now people can send forms that should not be collected by support.   2. We attract a certain type of spam working with the reproductive process and now any website visitor could send our operators explicit images over anonymous chat.   All we would need is an on/off button for enabling attachments or not. ... Afficher plus

It's very exciting that we can now include internal HubSpot users (from the user dropdown list) as meeting attendees rather than creating them as a marketing contact (see update here).   Can this funtionality be applied to sales emails as well, so a BDR (or team member, assistant, etc.) can "copy" their sales rep on that email?   Alternatively, you could allow the user to select an owner property in the CC field, almost like a personalization token.   Please please carry this functionality over -- it's so great, but it is half-baked if it's only on meetings and not emails!   ... Afficher plus

With the current integration the permission to "View cloud recordings for meetings and webinars" allows to create contacts in the connected portal from cloud recordings.   Since the integration reads  webinar and meeting cloud recordings as the same  contacts will be created from any of the two types of cloud recordings.   The issue arises when  users want to sync cloud recordings and create contacts for webinars. Instead, with this setting selected, new contacts are created also from personal Zoom meetings.    The ideal scenario would be a feature that allowed to chose separately to sync cloud rceordings from Webinars and/OR from meetings. ... Afficher plus

The tile is self-explanatory, but for some companies who use GSuite, it'd be super convenient if there was an option to export straight to Google Sheets. ... Afficher plus

Hello there, in deal-based workflow e-mails, it is possible to use the contact and its assigned company for personalization. For our customers it is very often the case that deals are assigned to a different company than the contact (e.g. NO company can be assigned to this contact). So there is currently no way to access the company data of the company assigned to the deal. For me it is not entirely understandable why. As another example, which leads in the same direction: It is not possible to access the assigned line items. (Only via a detour: see this thread However, this one seems to have a bug, I am clarifying that with support) Here is a small visual representation of the problem in case my english is too rusty 🙂 The following should therefore be possible for automated e-mails Priority I: - Access to the data of a company assigned to the deal (at least to the company name) Priority II: - Access to assigned line items For clarification: Of course, I can save the company name in the deal via a custom property, which I also have to do temporarily. However, as a developer, I don't like this approach at all because it creates redundancies and inconsistencies. ... Afficher plus

Problem we are trying to solve: The ability for advanced email audience segmentation to reference multiple lists   Why we are trying to solve it: We are trying to reduce the number of unique lists that we need to create (now almost at 160).   Why there is an easier way: Other marketing automation platforms have advanced logic when it comes to list segmentation for emails. In marketo, you can reference multiple lists with advanced send logic for each email, or pull in unique filters into that campaign rather than creating new lists. In mailchimp, they use tags. That way, we wouldn't have to think of every unique combination of sending criteria each time we send an email and can instead, reference larger segmentations.    For example: If we wanted to send an email to people in the US who are C-level who use XYZ product OR to our partners, we would easily be able to build segmentation lists for each of our main geographies, others for each buyer persona, others for product category, and another list for our partners. When we are building our list fo the email send, we would be able to  say "Send email to ({Segment=US AND Persona=C-level AND Product=XYZ) OR List=Partners)". Right now, lists and segments are synonymous and there is no clear audience organization or segmentation.  ... Afficher plus