Great minds think alike

The only way to find a chatflow now is skimming through them all - not really optimal. It would be great to be able to search by keywords on or to tag a chatflow and then search by tags.  ...read more

Hello,   My understanding is that it is currently not possible to have automated inidividual signatures when responding within any inbox, only a generic team signature.   It would be very helpful to be able to add that, as it is possible when responding from within any object. It actually seems odd that I could be responding with the same email address within the same ticket that I am looking at in the inbox and the signature would be included, but not when responding from the inbox / conversation view itself.   Thank you, Joseph ...read more

The Salesforce integration dont not sync Inactive Salesforce Users like old Employees. You need to manually add these Users to the Hubspot Drowndown property and that will result in errors.  ...read more

I would love to be able to include the completion of a task as a trigger to advance along a workflow.  It would be a very beneficial and strong tool when combined with the if/then branches.  ...read more

Create a central control panel where one Super Admin can curate and specify where social (and other) notification emails are sent. This will allow designating just one person as the social accounts person in one's portal, rather than all Super Admin users receiving the same notification - and the confusion that then ensues around who is responsible for the action.      ...read more

I would like the workflow to be able to initiate a call via Aircall once a contact is added to a list. The call needs to call first the sales rep and then once he picks up, it needs to call the new lead. If the lead picks up then both the sales rep and the lead get on the call. If the new lead doesn't pick up the automation then the lead sends a pre-recorded voicemail to the lead voicemail inbox.    Check GoHighlevel. They do have automation like that.  ...read more

It would be so helpful to be able personalize playbooks by adding snippets. The playbook provides a general approach to the phone call/meeting, but sometimes the user needs to add specific information to address their needs and continue to guide their interaction.   ...read more

Right now there is ability to select individual chat and email chat transcript. It would be nice to select all chats and email them in bulk for internal audit/review.   Nolie MacDonald ...read more

The current limit for HubDB tables is 10,000 rows. It would be great if the limit was increased as 10,000 rows is a major limitation for many users.  ...read more