HubSpot Community - HubSpot Ideas

hsbc

This is the only feature I need; it's important to be able to add media queries so my custom modules display properly on mobile Gmail. It would be like the "Additional <head> markup" feature of the traditional editor.

pvanzandwijk_iv

I'd like to see the ability to remove historical data from the traffic analytics as an option, or even just the option to let the support at Hubspot be able to remove data for you. The case is this: We've had a bot visit our website on the same day each month. The bot has done this on a couple of different IP adresses. We've managed to filter them out from this month on, but our traffic data from the first 5 months of this year (in Hubspot) is completely useless for us. This means we don't have any accurate data of clicks, views, bounce rates, exit rates, etc. Which results in not being able to create dashboards and reports for this year or use tools like the SEO tool. Of course we're using Google Analytics and it's filters to get accurate traffic data, but one of the pro's of Hubspot was the ability to automatically create insightful reports and dashboards.

Arne

It’s a nightmare that quotes are no longer accessible for the customer nor possible to just reactivate them as a seller. It would be OK to have customers access it but as „expired“. For sales, recreating a quote just because a customer orders a few days late due to a slower procurement process (vacation, sick leave etc.) is time burning. Just give sales the option to modify quotes with regards to content and due date whenever they want.

Arne

We all know the situation when customers want to have several options in a quote or even seperate quotes for each combination. The problem with that in HubSpot is that deals and quotes are related to eachother thus the extra options of which the customer may select one or none still increase the forecasted volume. Same logically applies to separate quotes which have a deal each. It would be great to be able to define which option / which deal should make it into the forecast. It‘s easily getting to a level of hundreds of thousands of Euros that are shown in reports due that hard connection of deals and quotes but really shouldn’t be forecasted. Why not add a checkbook „Show in Deals“ that is checked by default but could be unchecked in such cases.

Ron8

Hi Hubspot! I think a lot of customers would benefit from having some sort of company duplication prevention measures in place. At this moment when a user goes to create a new company and they use a company domain name that is already in the system they're met with a message that says " Gosh, that looks familiar. Did you mean: " and then it gives a some examples. A lot of support reps completely ignore this and create serveral duplicates that fragment conversations and tracking. If there are systems in place to detect that a duplicate is about to be created, it be great if there was an option in company settings to prevent users from creating a duplicate company at all.

dbaggs

The Challenge By default, in part, HubSpot determines the Original Source of a contact based on the First Page Seen property value. The First Page Seen value can only be recorded once a visitor has accepted cookies. More specifically, the First Page Seen property is populated when the HubSpot script is loaded. Consider the following scenario A visitor lands on page X and the URL contains UTM parameters for tracking purposes that correspond to a Paid Search campaign The HubSpot script is loaded as part of the normal page load Once the page has loaded, the visitor accepts the cookie consent notice (the HubSpot script is *not* reloaded) The visitor navigates to page Y on the same website The visitor populates a form on page Y to access an asset In the above scenario, page Y would be recorded as the First Page Seen, which has the knock-on effect of defining the Original Source as Direct Traffic instead of the correct identification as Paid Search. The information available on HubSpot cookies states that the __hs_do_not_track cookie "still allows anonymized information to be sent to HubSpot". However, if the HubSpot script is loaded and the Do Not Track cookie is set then the Original Source is still not correctly assigned in the above scenario. In the case where UTM parameters are present, the Original Source is calculated from the First Page View property. Recommendation If the HubSpot script is loaded, the First Page View property should be sent to HubSpot in either case as it represents valuable "anonymized information" prior to cookie consent being given. Without such an approach, there is diminished value in any analytical feature of the HubSpot platform as the data cannot be relied on as being accurate. Furthermore, the Original Source property is one that is often synchronised to contact records within CRM systems from which ROI reports are determined. Therefore, there is a significant business risk associated with this problem if not resolved as such reports are used to determine future budgets and investment.

dorecchio

Just as Hubspot enables us to use our own domain as the link for images, and other assets in the file system, and also branded short links for social media, it would be great if we could use our own domain or branded short link for sales documents as well. It does not help our brand image to have hubspot links for these documents

EdenAllel

Editing what apears on a deal card. E.G. Not seeing the "due date" but a "last moved" can assit understand fast when the deal card was last moved between segmnets of the pipline.

landers_210

Currently, HubSpot users are unable to utilize the 'Device type' smart rules within the email builder. You can only add 'Device type' smart rules to landing pages and blogs. As we work to optimize our email content this would be a nice tool to have. Our contacts are increasingly viewing our emails on their mobile device. Is there a workaround for this? Please help!

Neal

The duplicates tool is a great addition for finding and addressing duplicates in the CRM. A welcome addition to it, however, would be the ability to filter the results by HubSpot properties so that users can target specific areas. For example: I want to address duplicates in the CRM, but I don't want to edit contacts assigned to other users. Filtering to only see my contacts would really help get through the process when there are a lot of duplicates to sift through.

Allow modification of the <head> section on Drag & Drop

Ability to remove historical data from traffic analytics (because of bots)

Keep quotes accessible after expiration

Define which deal should be relevant for the forecast

Company duplication prevention

Cookie Consent: Separate the Analytical role of the HubSpot Cookie from the Tracking role

branded links or short links for sales documents

Edit deal cards

'Device Type' smart rules for emails

Filter results in the Duplicates tool